VCA MidWest Veterinary Referral and Emergency Center

Reviews

• ER

  Eve Reeves

  Apr 27, 2026
  5.0
  If you are reading this review it is because you have found yourself in a situation much like us- you think your dog may have really hurt themselves and you need to be seen immediately. I cannot recommend VCA enough. Our poor boy couldn’t walk and we ended up here late at night. Intake went quickly, the staff worked fast to help elevate my dogs pain and got me in a room with more information than I could process. While the ending of our story is not what we would have wished for I will say I am grateful we ended up here. We were treated with respect, gentleness and kindness. From the front desk workers, The on call vet tec (talk blonde man), Austin , and Dr Donaldson - they were all incredibly caring and supportive. I was given time and space to say good bye and felt like I was able to grieve without judgment. I am so grateful the staff took so much time and care to help us through such a painful transition. Thank you VCA for caring for my good boy.
• AR

  Aaron Robinson

  Apr 21, 2026
  5.0
  Excellent staff and doctors. They are very thorough and kind. We had an emergency referral from out vet to them. They were able to exchange records and discuss between docs so they were all up to date with our dogs issues. While this was an extremely high emotion situation for us, there staff were so helpful with guidance and gave us so much support. They went above and beyond.
• TB

  Tricia Benck

  Apr 20, 2026
  5.0
  My husband and I are incredibly grateful for Dr. Donaldson, Austin, and the rest of the team for the exceptional care they provided to our dog, Allie. They took the time to answer all of our questions thoroughly, and we never felt rushed or dismissed. Their follow‑up calls to check on Allie meant so much to us. Our entire experience was outstanding, and we would confidently recommend this clinic to anyone in need of emergency veterinary care.
• JN

  joe nurton

  Apr 4, 2026
  5.0
  I brought my dog here several times throughout his life for various emergencies, he also had a surgery done recently that he unfortunately didnt recover well from and had to be euthanized at another emergency vet. But the staff there is nothing short of incredible, they are so caring and professional, and are willing to go above and beyond to answer any questions you have, at any time of day or night. I wouldn't reccomend anywhere else to take your pet during an emergency. Thank you for everything you guys do, and thank you for the condolence card, it means more than you know!
• NT

  Nicole Toombs

  Feb 24, 2026
  5.0
  I’ve had to visit this emergency animal hospital several times and in stressful situations, when your regular vet is not available they have been extremely great taking care of my babies. The veterinarians and staff are incredibly knowledgeable, thorough, and patient. They take the time to explain everything clearly, answer all of my questions, and make sure I feel comfortable with the treatment plan. Most importantly, they treat my pets with genuine kindness and care, which means everything during an emergency.

Frequently Asked Questions About VCA MidWest Veterinary Referral and Emergency Center