Elite Nutrition Omaha wanted to bring a whole different, and oddly, a forgotten philosophy to the residents in the Omaha Metro. Knowledge and customer service above all. We keep in our minds that the client/customer owes us nothing. It is we who owe them everything. After all, it is our clients that make it possible for our passion to be our profession. When you walk into an Elite Nutrition location, we guarantee old fashion customer service. A large part of that customer service is knowledge of not only the nutrition supplements, also, the most important part of the health and fitness equation, nutrition. We can offer the customer an experience like they have never received in this industry.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.