Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Apple needs to tell Google Maps the store moved a block away. I walked around looking for the store for 20 minutes.
SH
Samantha H
Apr 29, 2026
5.0
I visited the store today and was helped by Bryan. The entire experience was lovely and while it was busy in the store, Bryan answered all my questions and was able to help me get a MacBook that would best suit my lifestyle. He then helped me set it up and told me about all the cool features and connectivity with my iPhone! He also told me about the classes that the store hosts and I am excited to try those out too. I am glad to have a store so close by!
AA
AboAli
Apr 23, 2026
1.0
I am extremely frustrated with the service at this location. I pay for AppleCare+ every month to ensure I’m covered in emergencies, but the experience today was a total joke.
I booked an appointment at 12:50 PM for a cracked screen on my iPhone 17 Pro Max. After waiting for over 30 minutes, I was told the screen was out of stock. How is it possible that a flagship store does not have parts for the current year’s model? And why does the system allow booking a specific repair if the parts aren't even there?
To add insult to injury, they told me the repair would take a full week from today. When I asked for a loaner phone, they gave me a standard iPhone 14 with only 128GB of storage. My phone is 256GB, so I can't even transfer my data or use the loaner for my university work and projects.
This is a complete failure of the AppleCare+ promise. I pay for premium protection and I’m treated like a low-priority customer with zero consideration for my time or my data needs. Unacceptable and unprofessional.
BR
Brian Richardson
Apr 14, 2026
3.0
If you do not have a reservation, expect a long wait. And if you're going to "browse" different items, be aware that many stations are filled with people waiting for their appointments. Would be nicer if there was a dedicated waiting space, clearing the rest of the store for those looking to shop, not just wait.
Frequently Asked Questions About Apple Village Pointe
What products can I purchase at Apple Village Pointe?
You can shop for iPhone, Mac, Apple Watch, iPad, and other Apple products at Apple Village Pointe.
What services does Apple Village Pointe provide besides product sales?
Apple Village Pointe offers technical support at the Genius Bar, answers your questions, and helps you get set up with your devices.
What are the regular store hours for Apple Village Pointe?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Is Apple Village Pointe open on holidays?
The store is closed on November 27, 2025, and December 25, 2025. It has special hours on other holidays like opening early at 8:00 AM on November 28, 2025, and shorter hours on December 24, 2025, December 31, 2025, and January 1, 2026.
How can I contact Apple Village Pointe?
You can contact Apple Village Pointe by phone at +1 402-970-4477 or email at villagepointe@apple.com.
Does Apple Village Pointe offer in-store shopping and pickup?
Yes, Apple Village Pointe offers in-store shopping and in-store pickup services.
What payment methods are accepted at Apple Village Pointe?
They accept debit card and mobile NFC payments.
Is Apple Village Pointe wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Which nearby stores can I visit along with Apple Village Pointe for beauty products?
Nearby you can visit Bath & Body Works and LUSH for cosmetic and beauty supplies, perfect for a beauty shopping trip before or after visiting Apple Village Pointe.
Are there dining options close to Apple Village Pointe?
Yes, nearby restaurants include Smash or Pass Burgers and 402 Eat + Drink, ideal for grabbing a meal before or after your visit to Apple Village Pointe.
What nearby places offer eyewear and vision services around Apple Village Pointe?
Pearle Vision and Warby Parker are nearby eyewear and optician stores where you can get eye exams, glasses, and sunglasses after shopping at Apple Village Pointe.
Brand Certified Facts from Apple Village Pointe
This information is certified by Apple Village Pointe and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: