Explore offerings from Geek Squad on 1980 Griffith Rd in Winston-Salem, with popular we are an apple authorized service provider and general repairs available at this location.
Tech Solutions
5 items
Inspiration, Innovation & Tech Help
In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to:
• Help you discover inspiring new technology
• Keep you up-to-date on the latest tech innovations
• Provide you with the help you need to get more out of your tech, electronics and appliances
New Technology Solutions to Make Life Better
Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use.
Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.
New Tech & Top Products
To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.
Creative Ways to Use Your New Technologies
Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.
Tech Troubleshooting Tips
Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed.
To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.
Apple
9 items
We are an Apple Authorized Service Provider
Need a repair? As an Apple Authorized Service Provider, our location is certified in repairing iPhone, iPad, iPod, Mac and more. We have Geek Squad Agents that are certified in servicing and repairing Apple devices. We can help no matter how you're covered or where you purchased your device. Plus, all service parts come directly from Apple.
iPhone Repair
We can repair iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6 and iPhone 5s, iPhone 5c and iPhone 5.
Mac Repair
We can repair MacBook, MacBook Pro, MacBook Air and iMac.
iPad Repair
We can repair 9.7-inch iPad Pro, 12.9-inch iPad Pro, iPad Air 2, iPad Air, iPad mini 2, iPad mini 4 and more.
iPod Repair
We can repair iPod touch, iPod nano and iPod shuffle.
Beats Repair
We can repair wireless Powerbeats 2 in-ear headphones, wireless Studio over-ear headphones, Solo2 on-ear headphones and urBeats in-ear headphones.
AirPods Repair
We can repair components such as the AirPods and charging case.
Apple Watch Repair
We can repair Apple Watch and Apple Watch Sport.
Apple TV Repair
We can repair Apple TV 4th Generation and Apple TV 3rd Generation.
General Repairs
General Repairs
· General Repairs
· Cracked screens
· Display issues
· Software issues
· Speaker replacement/audio issues
· Power/charging/battery issues
· Camera replacement
· Receiver/microphone replacement
· Vibe motor replacement
· Battery replacement
· Operating system upgrades
· Wi-Fi troubleshooting
Reviews
3.2
76 reviews
5 stars
34
4 stars
6
3 stars
4
2 stars
5
1 star
27
OO
Omar Olguin
Mar 24, 2026
1.0
They never have any iPhone in stock For replacement
GS
Gwendolyn Smith-Rasheed
Mar 24, 2026
4.0
My organization has always had good vibes with the Geek Squad until recently.
1. I can NEVER get anyone at the call center that I can understand and they will put you on hold and never come back in some instances.
2. Best Buy Geek Squad has a ton of scammers posing as their business. I was trying to set up an appointment to bring 2 pcs in but they wanted my info so that they could fix it virtually. I said no, hung up, called them back and the number was not valid.
3. They have scammers billing folk. My bill was est $197.00, the scammer billed me $452.00 for the same service.
With all of those smart techs in the Geek Squad, they need to search those scammers out and shut them. I had to physically go to the store to make an appt. Not good at all….
WT
Wendy Thompson
Feb 15, 2026
1.0
Apple sent me to these people when the charging port of my 3 1/2 month $1,500 iPhone melted and bent. They did not acknowledge even though I had an appointment. The young guy who finally saw me accused me and then my son for damaging the port! He admitted he only had a year experience and was quite condescending and the manager did absolutely nothing! Now because of their “opinion” I can’t get it fixed unless I pay out of pocket. I really believe this is a defective phone. Will NEVER return to Gerk Squad.
TT
Ty Tilley
Jan 14, 2026
1.0
Absolutley no help, drove 45 minutes for what they should have told me over the phone
CH
caleb horn
Nov 3, 2015
1.0
Customer service is terrible!! kept canceling appointments, the employees were rude, I would definelty not go here again very unorganized
What services does Geek Squad at Best Buy Winston-Salem offer?
Geek Squad provides tech repair, setup, and support services for electronics including computers, cell phones, and appliances.
Where is Geek Squad located in Winston-Salem?
The Geek Squad service center is located at 1980 Griffith Rd, Winston-Salem, NC 27103, USA.
What are the Geek Squad store hours at this Winston-Salem location?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad in Winston-Salem?
You can schedule service either in store at the location or online through their website.
What is the contact phone number for Geek Squad at Best Buy Winston-Salem?
You can reach Geek Squad at this location by calling +1 (336) 768-1277.
Does Geek Squad at Best Buy Winston-Salem offer data recovery services?
Yes, Geek Squad provides data recovery services among their wide range of computer and electronics repair offerings.
Are there any nearby hotels if I need to stay overnight while my device is being repaired?
Several hotels are nearby, including Hampton Inn by Hilton Winston-Salem Hanes Mall, Hampton by Hilton, Hampton Inn Garden City, Sleep Inn Hanes Mall, and Suburban Studios Winston-Salem near Hanes Mall.
Is there a place nearby to grab a meal before or after visiting Geek Squad?
Yes, nearby dining options include Applebee's Grill + Bar, Twin Peaks sports bar, Village Tavern, and Romano's Macaroni Grill for a variety of American and Italian cuisine.
Where can I shop for electronics close to Geek Squad at Best Buy Winston-Salem?
You can visit Best Buy itself, Carolina Custom Sound, or nearby stores like Sports Authority for sporting goods and electronics-related items.
Are there convenient facilities nearby for mailing packages or ATM services?
Nearby facilities include a UPS Access Point location for courier and shipping services, as well as Byte Federal Bitcoin ATM at Quality Mart and Wells Fargo ATM for withdrawing cash.
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