Explore offerings from Geek Squad on 309 S College Rd in Wilmington, with popular we are an apple authorized service provider and general repairs available at this location.
Tech Solutions
5 items
Inspiration, Innovation & Tech Help
In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to:
• Help you discover inspiring new technology
• Keep you up-to-date on the latest tech innovations
• Provide you with the help you need to get more out of your tech, electronics and appliances
New Technology Solutions to Make Life Better
Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use.
Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.
New Tech & Top Products
To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.
Creative Ways to Use Your New Technologies
Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.
Tech Troubleshooting Tips
Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed.
To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.
Apple
9 items
We are an Apple Authorized Service Provider
Need a repair? As an Apple Authorized Service Provider, our location is certified in repairing iPhone, iPad, iPod, Mac and more. We have Geek Squad Agents that are certified in servicing and repairing Apple devices. We can help no matter how you're covered or where you purchased your device. Plus, all service parts come directly from Apple.
iPhone Repair
We can repair iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6 and iPhone 5s, iPhone 5c and iPhone 5.
Mac Repair
We can repair MacBook, MacBook Pro, MacBook Air and iMac.
iPad Repair
We can repair 9.7-inch iPad Pro, 12.9-inch iPad Pro, iPad Air 2, iPad Air, iPad mini 2, iPad mini 4 and more.
iPod Repair
We can repair iPod touch, iPod nano and iPod shuffle.
Beats Repair
We can repair wireless Powerbeats 2 in-ear headphones, wireless Studio over-ear headphones, Solo2 on-ear headphones and urBeats in-ear headphones.
AirPods Repair
We can repair components such as the AirPods and charging case.
Apple Watch Repair
We can repair Apple Watch and Apple Watch Sport.
Apple TV Repair
We can repair Apple TV 4th Generation and Apple TV 3rd Generation.
General Repairs
General Repairs
· General Repairs
· Cracked screens
· Display issues
· Software issues
· Speaker replacement/audio issues
· Power/charging/battery issues
· Camera replacement
· Receiver/microphone replacement
· Vibe motor replacement
· Battery replacement
· Operating system upgrades
· Wi-Fi troubleshooting
Reviews
2.9
85 reviews
5 stars
33
4 stars
7
3 stars
4
2 stars
2
1 star
39
KL
Kirstin Lunaas
Jun 15, 2026
1.0
My experience was over the phone (not local or in person), for my work desktop, literally wasted 2 hours of my afternoon on a busy Friday @ work. The main reason I called was to schedule a tech to come to our office and fix an Outlook issue with our email. Of course every person I talked to on the phone (3), wanted to help over the phone (sooo convinced they could fix it) and not just schedule someone to come and see the issue in person. I gave them a chance, not knowing what I was getting into.. During the process, two different guys accessed my computer remotely to move things around and not explain anything...
Not only did they not fix ANYTHING, they moved folders around in my outlook email, can't move them back, etc...
So when the last guy, Samar, was finishing the work on my computer, (just using the chat box at the time) he restarted it, so i lost contact & he had my # to call me back, also SAID he would call me back... Just dipped and restarted everything, didn't fix anything, ended the call with no call back!
THEN I had to call back again to get the damn appt that I wanted to schedule in the first place!!
Now that can't even happen for another week & we pay for "My Best Buy Total" membership, but you wouldn't know it!
Businesses please give your employees BETTER training, correct them when they are wrong, listen to these "recorded phone call for quality assurance!"
I just like a clean line of communication & understanding in times like this. smh
CB
corey bowden
May 16, 2026
1.0
Didn’t have any parts in stock for the latest phone, and I have to wait another week before they can get them.
SN
Shane Nance
Feb 20, 2026
1.0
Worst place absolutely no help at all! I hope they have to close down
VM
Virginia Monsko
Jan 14, 2026
5.0
The Best I have ever experienced in all my years. My Geek associate that helped me today in your Wilmington Store was Trevor. He went beyond, beyond anything I could have ever imagined. He was so thorough, & so kind & Patient in explaining everything to me in purchasing & programming a new Samsung Watch & Phone. What an exceptional asset this young man is to the Best Buy Team & to the Geek Squard….Just Incredible.
What services does the Geek Squad at Best Buy in Wilmington offer?
Geek Squad provides tech repair, setup, and support services for electronics including computers, cell phones, appliances, and televisions.
Where is the Geek Squad service center located in Wilmington, NC?
Geek Squad is located at 309 S College Rd, Wilmington, NC 28403, USA.
What are the operating hours for Geek Squad at this location?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad at Best Buy?
You can schedule service either in-store at 309 S College Rd or online via their website.
What is the contact number for Geek Squad in Wilmington?
You can reach Geek Squad at +1 910-790-2021 for assistance.
Does Geek Squad have any special promotions currently?
They are featuring Black Friday Deals, which can be viewed on their website.
Are there any nearby electronics stores to Geek Squad?
Yes, Best Buy is located nearby, offering a wide range of electronics and appliances which complements the services of Geek Squad.
What dining options are available near Geek Squad at 309 S College Rd?
Nearby dining options include Crumbl - Wilmington for desserts, Wingstop for fast food chicken, Hibachi Bistro for Japanese cuisine, and Cicis Wilmington for pizza.
Where can I find nearby shopping centers and stores around Geek Squad?
University Commons - Wilmington shopping center, T.J.Maxx department store, and SKECHERS Warehouse Outlet are all close to Geek Squad's location.
Are there convenient services near Geek Squad for shipping and document needs?
Yes, The UPS Store Wilmington NC #4299 is nearby, providing printing, shipping, and freight services.
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