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Best Buy

4.1
(4083 reviews)

Business Details

309 S College Rd, Wilmington, NC
28403, United States
(910) 790-2021

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
309 S College Rd, Wilmington, NC
28403, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.1
4,083 reviews
5 stars
2,230
4 stars
952
3 stars
390
2 stars
164
1 star
347
  • PW
    Peter Watson
    5 days ago
    1.0
    Terrible service, living to your face. Bought an open box Xbox controller for $100 was advised to purchase the warranty for $40 it covers anything any issues bring it back and you get a brand new one, end of story. Turns out the controller doesn’t work correctly so I bring it in get told, no you now need to pay the price difference of $70 for the new controller, which the other staff member at customer service says no he’s right he shouldn’t have to. So I asked to speak to the manager only to be told that’s the way it is. So I explain why would I pay $140 for a used controller with a warranty that isn’t worth crap then pay another $70 making my total out of pocket $210 when the controller is $170 new, all she can say is she understands. Obviously not cause your staff are committing fraud lying to people and can’t even get their story straight between them!!! So I demanded a refund of the original cost and the warranty to be told oh you can’t, we have a 15day return policy, funny how I got my refund when I threatened to call a lawyer. Believe me I will be contacting corporate about this terrible experience in this store.
  • CL
    Coty Lake
    May 13, 2026
    5.0
    Came here for storage for my phone since I've been videoing myself since I feel like I'm having memory issues from my accident on March 30th 2026. I walked out with Legos instead... 5 stars.
  • GP
    Garrick Purdie
    May 11, 2026
    5.0
    Helpful, attentive, got what I needed done and even put it in the car for me.
  • DJ
    David Jackson
    May 6, 2026
    4.0
    When I entered, someone was right there tivtake me exactly where I wanted to go. Smooth experience!
  • JF
    Jenn Fox
    Apr 25, 2026
    1.0
    As stated in other reviews the employees are horrible. They dont greet you when you walk in, get the a register or even when you leave - not a word is said. Worst best buy I've ever been to.

Frequently Asked Questions About Best Buy

What products and services does Best Buy Wilmington offer?

Best Buy Wilmington offers a wide range of electronics including TVs, computers, appliances, and more, along with expert advice, Geek Squad support, and same day pickup.

What are the operating hours of Best Buy located at 309 S College Rd, Wilmington?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Best Buy

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Certified May 17, 2026Yext Knowledge Graph
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