Best Buy

Reviews

• PS

  Paul Sy

  1 day ago
  1.0
  I had a guy look for something for 20 minutes just to come back and tell me he didn’t know where it was. I went to Target and ask the associate for the samething and she know exactly where it was. They was in and out of target in 10 minutes.
• JR

  Jireh Reid

  2 days ago
  5.0
  HAYDEN Was really helpful and kind. Navigating me through the process of replacing my phone that had water damage and wasn’t trying to force the sale on me. Very understanding and listen to my wants and needs for a cell phone without trying to sell me the newest phone on the market.
• CS

  Carol Schaer

  2 days ago
  5.0
  I bought a refrigerator today. I went to Costco, Lowes and Best Buy. The team at Best Buy was fantastic!
• CB

  Cindy B

  2 days ago
  1.0
  Went to purchase a TV but stopped to glance at the Apple phones. Some young sales lady simply would not let us go. Followed us to the TVs and quite sure she knew nothing regarding TVs. Kept trying to push a membership and had to tell her repeatedly not interested. Someone who I think was a manager helped her with the TVs but when told him want we wanted, his comment was it was the baby of the TVs. Best Buy brand is the baby or lowest rung of the TVs. Really thought his comment was both degrading to the company he works for as well as me, the customer. Finally got the TV along with 2 surge protectors. The lady rang up the sale, didn't bother to put surge protectors in a bag or even hand to us. Now on to the TV. I have one Insignia TV that is over 10 years old that is great, another that is around a year old that is very good other that the volume. The new one is a piece of crap. Volume is bad and when you switch networks, it makes an awful sound. Picture is ok but not great. TV will be going back and with the service and attitude from this store, won't buy another one there.
• GR

  Girish Rathod

  Apr 18, 2026
  2.0
  Be aware and watch closely when you buy open box products from this Best Buy ….. Open box products of ‘Excellent’ condition are missing parts, also not fully tested before marking that condition !! I did online purchase a Sony subwoofer, open box, in excellent condition at this location that is 1hr drive from my home . My son picked it up - was missing the charging , the didn’t care check before handing it over . I had to drive all the way to store again to get the cord - which they gave free of charge . I requested with geek squad to test it for me with new cord - they said they don’t have speaker to test it , how did they mark it excellent condition ?? Turns out their bar is really low , no physical damage and if it turns on - it’s in excellent condition !! What if I take it home and it’s defective ? I have to drive back again an hr and back to return it ???

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