In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to:
• Help you discover inspiring new technology
• Keep you up-to-date on the latest tech innovations
• Provide you with the help you need to get more out of your tech, electronics and appliances
New Technology Solutions to Make Life Better
Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use.
Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.
New Tech & Top Products
To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.
Creative Ways to Use Your New Technologies
Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.
Tech Troubleshooting Tips
Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed.
To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.
Reviews
3.9
29 reviews
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JB
Jennifer Brady
Nov 7, 2025
1.0
I am never going back to this Geek Squad location. In the last few years, over various visits, they have: forgotten they had my computer for over a week and only remembered when I came in to ask what was happening, lied to me about how long it would take to fix a problem (pretty sure this caused someone there to get fired), straight up refused to tell me the status of my computer when I called in to ask for an update (because they NEVER update the online status), and just now, I got it back from them for a problem with my keyboard, and not only did they somehow delete all the passwords Google saved, but did something that is causing my entire Microsoft suite to not open, meaning I am going to have to take it BACK TO GEEK SQUAD because right now I cannot access any of my documents. I will definitely be going to a different location for that and all future repairs, however. I am done with this place.
TB
Tywana Belden
Sep 27, 2023
5.0
They addressed our concerns and updated software in a timely manner!
What services does Geek Squad at Best Buy provide?
Geek Squad offers tech repair, setup, and support services including computer, cell phone, electronics, appliance repairs, and data recovery.
Where is Geek Squad located in Durham, NC?
Geek Squad is located at 5454 New Hope Commons Dr, Durham, NC 27707, inside the New Hope Commons shopping center.
What are the operating hours for Geek Squad in Durham?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad?
You can schedule a service appointment in store or online through their website.
What is the contact phone number for Geek Squad at Best Buy in Durham?
You can reach Geek Squad by calling +1 919-403-2333.
Are there any nearby shopping options I can visit along with Geek Squad?
Yes, Geek Squad is located in New Hope Commons, which includes stores like Best Buy, Ashley Furniture, Walmart, and Dollar Tree for your convenience.
What food and café options are near Geek Squad at New Hope Commons?
Nearby food spots include Lily's Cheesecake Bakery & Cafe, Subway, Straw Valley Café, Sister Liu's Kitchen, and Pomegranate Kitchen.
Are there any gyms or fitness centers near Geek Squad in Durham?
Yes, RIDE Cycle Studio and The Sweat Lab are fitness centers located near Geek Squad at New Hope Commons.
Which nearby places offer mobile phone or telecommunications services near Geek Squad?
Nearby options for mobile phone and telecommunications services include Verizon Wireless and another Geek Squad location.
How can nearby lounges like Cartier Lounge and Uptown Bar And Lounge complement my visit to Geek Squad?
After your tech service at Geek Squad, you could relax or socialize at nearby lounges such as Cartier Lounge and Uptown Bar And Lounge.
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