In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to:
• Help you discover inspiring new technology
• Keep you up-to-date on the latest tech innovations
• Provide you with the help you need to get more out of your tech, electronics and appliances
New Technology Solutions to Make Life Better
Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use.
Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.
New Tech & Top Products
To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.
Creative Ways to Use Your New Technologies
Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.
Tech Troubleshooting Tips
Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed.
To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.
Reviews
3.2
35 reviews
5 stars
18
4 stars
1
3 stars
1
2 stars
1
1 star
14
GW
Gabrielle Worley
Apr 23, 2026
5.0
I know the reviews are bad but they fixed my laptop twice on the fly no charge so they cool with me. about to go today to fix my camera on my iphone.
KK
Keith Kayle
Apr 7, 2026
1.0
The tv installer and programmer was rude and arrogant… he explained nothing about my new equipment and was unaware of an app for programming the AI based surround… an additional appt was necessary and the customer service person was pushy and could not listen… geek this!
FO
Felisa Owens
Feb 11, 2022
5.0
The tech was awesome explaining everything I needed to know about my beautiful smart TV im good now
KA
Katie Austin
Jan 16, 2022
1.0
Geek Squad replaced my iPhone screen and 2 months later it has black lines streaking down the screen. They clearly did something wrong. If you get anything repaired here, get a warranty because I now have to waste another $200 to fix it properly.
JP
Janquenetta Parker
Jun 23, 2021
3.0
They couldn't handle my needs, the salesman could have been more pleasant.
What services does Geek Squad at Best Buy in Charlotte offer?
Geek Squad offers tech repair, setup, and support services including cell phone and computer repairs, data recovery, and appliance repair.
Where is Geek Squad at Best Buy located in Charlotte?
It is located at 1055 Metropolitan Ave, Ste 100, Charlotte, NC 28204, USA.
What are the operating hours of Geek Squad at Best Buy in Charlotte?
Open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad?
You can schedule service either in store at 1055 Metropolitan Ave or online through their website.
What is the contact number for Geek Squad at Best Buy in Charlotte?
You can reach them at +1 704-333-1032.
Does Geek Squad have any special promotions currently?
They are featuring Black Friday Deals which you can find more information about on their store website.
Are there nearby coffee shops around Geek Squad where I can relax before or after service?
Yes, Waterbean Coffee, a cafe and smoothie juice bar, is located nearby where you can enjoy beverages before or after visiting Geek Squad.
What dining options are near Geek Squad at 1055 Metropolitan Ave?
Nearby restaurants include Dressler's steakhouse, La Paz Restaurante & Cantina (Mexican), Teriyaki Madness (Japanese), Pisces Sushi Bar & Lounge, and Pizzeria Omaggio for pizza lovers.
Are there any nearby shopping centers or boutiques near Geek Squad?
Yes, the Metropolitan shopping center is close by, as well as boutiques like Criv and Lotus Boutique for your shopping needs.
Can I find professional services nearby Geek Squad for other business needs?
Indeed, there are nearby professional services such as Cherry Bekaert (accounting), Rhythm Systems (software development), Clark Nexsen (architect and coworking space), and Aon Risk Services South (insurance agency).
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