Certified by Cricket Wireless Authorized Retailer • May 17, 2026
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Charlotte store today.
Location
Certified by Cricket Wireless Authorized Retailer • May 17, 2026
Certified by Cricket Wireless Authorized Retailer • May 17, 2026
Monday10:00 AM - 7:30 PM
Tuesday10:00 AM - 7:30 PM
Wednesday10:00 AM - 7:30 PM
Thursday10:00 AM - 7:30 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.0
81 reviews
5 stars
53
4 stars
7
3 stars
5
2 stars0
1 star
16
BC
Bonnie Carrillo
Apr 18, 2026
1.0
Went on monday to do a return on a case because they gave the incorrect one saying it would fit my phone so when i went in I asked them if i can get a return on my money because it was $70 they asked for the card it was not on me because my husband had it but was out of town they wanted to give me a same case and i told them I didn't wanted that one so I asked if they can order the one i want and they told me the cases i wanted don't exist and i showed a photo of a case and they told me that they can order one but, I told them if I can just get my money back and they told me that I can but to go in on Saturday so i go in and the guy name Diego said i could have my money back so I asked for the managers phone number or if I can have thats in charge and he said no to call until monday to the store because thats when the manager will be there but he also told us that he was the manager.
AW
Alisa Williams
Feb 28, 2026
1.0
The people in the store are nice and over the phone were nice but they don’t honor their deals online or in store. (Mind you I went in the store January 29)There is a promotion to switch to get a iPhone 16 E for $50 and pay two months of your bill. The same deal was promoted in store, and that is the deal that I wanted. A month later a statement is popping up on my portal that I owe $55 when a bill wasn’t supposed to be due until April because I paid two months of my bill when I purchased the phone. The explanation that was given to me was, it was inputted in their system, that I paid for the phone, paid for the taxes on the phone, and paid for only ONE month. That was not what I was told and what is on the promotion. The guy on the phone was understanding, but said he couldn’t do anything because of how it was entered in his system, but that is not my fault because I came in to get the deal for paying for the phone and two months of prepayment, that was it. He said he would only give me a credit if I had paid more!! I didn’t mind having to pay more if I knew I had to pay for the taxes on the phone, the phone itself and the two months of prepayment that would have been absolutely fine, but that is not what I was told or how the promotion is worded.
YH
Yeymis Henriquez
Feb 5, 2026
5.0
Excellent customer service! All employees are great Cindy and Cynthia are very nice and friendly. They helped me to set up my phone and the transaction was very smooth.
CB
Charese B.
Apr 9, 2022
5.0
The store was immaculate. The CSR, Jihad, was professional, kind, and courteous. Helped me resolve my issue quickly and efficiently. He was helpful and patient in assisting me as well as answering all my questions! He was a joy and delight & it's a privilege to brag on him for outstanding customer service!!! :)
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What services does Cricket Wireless Authorized Retailer in Charlotte offer?
Cricket Wireless Authorized Retailer offers customizable cell phone plans with unlimited talk, text, and data, and no annual contract.
Where is the Cricket Wireless Authorized Retailer located in Charlotte?
It is located at 4704 South Blvd, Charlotte, NC 28217, USA.
What are the store hours for Cricket Wireless Authorized Retailer at 4704 South Blvd?
The store is open Monday to Thursday from 10:00 AM to 7:30 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Cricket Wireless require an annual contract for its cell phone plans?
No, Cricket Wireless offers cell phone plans with no annual contract required.
Can I get unlimited data with the cell phone plans from Cricket Wireless Authorized Retailer?
Yes, Cricket Wireless offers unlimited talk, text, and data plans.
When did the Cricket Wireless Authorized Retailer at 4704 South Blvd open?
The store opened on December 15, 2022.
How can I contact Cricket Wireless Authorized Retailer in Charlotte?
You can call them at +1 704-523-0700.
Are there any other mobile phone stores near Cricket Wireless Authorized Retailer at 4704 South Blvd?
Yes, nearby mobile phone stores include Boost Mobile and T-Mobile, offering alternatives for phone service and accessories.
What nearby places can I visit for eyewear or vision care when shopping at Cricket Wireless?
Nearby vision care options include My Eyelab and Stanton Optical, both located near the Cricket Wireless store.
What other retail stores are close to the Cricket Wireless Authorized Retailer at 4704 South Blvd?
Nearby retail stores include Payless ShoeSource for shoes and GameStop for games and electronics, providing convenient shopping options before or after your visit.
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