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Best Buy

4.1
(2447 reviews)

Business Details

(704) 333-1032

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1055 Metropolitan Ave, Charlotte, NC
28204, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.1
2,447 reviews
5 stars
1,323
4 stars
534
3 stars
257
2 stars
98
1 star
235
  • DW
    Dave Walsh
    6 days ago
    1.0
    i have been a fan of best buy for years but will never shop there again . I recently spent over $1000 there and went to return two items that were unopened unused and worth 20 bucks each. But they would not accept the return because it had been 17 days and they only take returns up to 14 days for nonmembers. So they wanted me to spend $30 on a membership in order to qualify for a $40 refund on brand New unopened items returned in less than 30 days. Even the manager said no exceptions so i will take my business elsewhere- I will shop at Microcenter from now on for my electronics.
  • RH
    Rasaan Harris
    May 10, 2026
    1.0
    I scheduled an appointment to have my phone screen fixed (3 days in advanced) just for me to get there 20 minutes early & have them pretend they were so busy that they couldn’t fix my phone. I could tell from the moment I walked in that they didn’t want to be there. They advised me to go somewhere else. Can’t speak on the whole store, but the geek squad department just seemed super lazy. I wouldn’t advise anyone waste their time going there
  • QC
    Queen Charlotte
    May 10, 2026
    5.0
    The Geek Squad team is awesome. Heather was professional and informative. Fixed my laptop that was infected by a ClickFix malware. Highly recommend.
  • SJ
    Savannah Johndro
    May 7, 2026
    2.0
    Tbf y'all already know BestBuy isn't great. Pros: warm, no jacket needed Cons: staff admitted they would never visit the store if they didnt work there. Once greeted, we were ignored - after stating we were there to buy all home appliances
  • KH
    Keaton Hill
    May 5, 2026
    1.0
    Everything about this company is awful. They are a dinosaur. Everything is out dated. Their website is clunky and slow. Their stores are never staffed. Nothing is ever easy or works how they advertise. I genuinely can’t wait until they finally go out of business. The world will be a better place without Best Buy. Update: I have messaged Best Buy on instagram with more details about my visit today.

Frequently Asked Questions About Best Buy

What are the opening hours of Best Buy at 1055 Metropolitan Ave, Charlotte?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Does this Best Buy location offer curbside pickup?

This Best Buy location offers curbside pickup services.

Brand Certified Facts from Best Buy

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