Best Buy

Reviews

• MS

  Michael Smith

  4 days ago
  2.0
  Visited this store on May 16th (6ish). Drove there from Slidell because we were being treated like thieves in the Slidell store after about 45 min. We are at about the hour mark when an older short blonde approached us and told us we shouldn't be shopping in "her"( no idea of her "title") store and then ordering online.(We had no intentions of that to start with). She gave me multiple ridiculous reasons for why that was wrong. So I told my wife "let's go," lady replied, "yea, that'll be better." Had good help otherwise, manager was polite, but ultimately I can't put my money towards a paycheck that's not appreciated, and having someone waste that much of our time when i have that choice. We set out @ 10:00 a.m.to buy 3 bedroom TVs, I bigger, quality model, 2 rather small budget TVs, and a phone dock, arrived home @8:pm with none of those things after visiting 2 Best Buy stores full of those exact things. Won't happen again. The customers are not your Enemy, folks. Quite the opposite.
• CC

  Chloe

  May 10, 2026
  1.0
  HORRIBLE CUSTOMER SERVICE .. I GOT FREE DELIVERY IT WAS A 98INCH TV THEY DO NOT UNBOX IT THEY WANT 150 EXTRA DOLLARS TO.UNBOX IT .. I.HAVE PICTURES ME AND MY WIFE HAD TO DO IT .. SO MUCH FOR FREE DELIVERY I COULD.HAVE BROUGHT MY TV HOME A WEEK EARLY IF I WOULD HAVW KNOWN THIS IS GARBAGE .. U GET SOMETHING DELIBERED ANYWHERE ELSE THEY AT LEAST UNBOX IT HORRIBLE BUSSINESS BEWARE
• TT

  tay tay

  May 7, 2026
  5.0
  I had an amazing experience thanks to Anthony. He helped me with my purchase and made the whole process way easier than expected. He was super knowledgeable, patient, and took the time to explain everything clearly while giving really helpful advice and recommendations. I really appreciated the honesty and support throughout the whole experience!
• CM

  Carmen Milagros

  Apr 24, 2026
  1.0
  Compré una TV Insignia desde agosto de 2025 la cual está dando problemas que se pone la pantalla azul y tengo que reiniciar cada vez y porque no compre su garantía dicen no tiene y llame a Insignia y ellos dicen que si tiene garantia, pero Bestbuy me quieren cobrar por enviarlo a Insignia y e llamado a Insignia 6 veces y siempre dicen lo mismo pero ninguno resuelve nada y busque en Google y dice que ese tipo de TV tiene ese problema
• ES

  Eddie Seal

  Apr 14, 2026
  5.0
  I go to this store often for my two businesses and personal needs. They are always helpful. I needed a new laptop yesterday, and Jonathan in that area of the store had me in and out in under ten minutes with a device to meet the specifications I had to meet. Great service!

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