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Best Buy

4.0
(5,038 reviews)

Business Details

(417) 886-5118

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3450 S Glenstone Ave, Springfield, MO
65804, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

8 lists · 58 items

Explore offerings from Best Buy on 3450 S Glenstone Ave in Springfield, with popular get started with a free in-home consultation in [city], [state], geek squad: your experts for installing a smart home system in [city], [state], strong wi-fi is the key to your smart home, and smart home security, smart home products and installation available at this location.

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Smart Home Pages Content

4 items

Get Started with a Free In-Home Consultation in [city], [state]

Get Started with a Free In-Home Consultation in [city], [state]

Smart home technology is becoming incredibly popular, with hundreds of products hitting the marketplace. With everything from voice-activated speakers like Amazon Echo and Google Home to the Ring doorbell and Nest thermostat, it can be confusing sorting through all the products for a home automation system. A much easier option is to schedule an <a href="https://www.bestbuy.com/site/in-home-consultation/free-smart-home-consultation/pcmcat1501616148363.c?id=pcmcat1501616148363">In-Home Consultation</a> in the comfort of your home. One of our In-Home Advisors will visit you, explain product choices and show you what's possible in a smart home. If you decide to purchase smart home products, your In-Home Advisor can coordinate all deliveries and installation.

Geek Squad: Your Experts for Installing a Smart Home System in [city], [state]

Geek Squad: Your Experts for Installing a Smart Home System in [city], [state]

Whether you're looking to build a complete automated home system, or just focusing on one area like home security, home lighting control or whole house audio, Geek Squad Agents can take care of your installation with ease. They have the expertise to handle a wide range of home control products, and will find optimal places to install your devices. Geek Squad offers a full selection of smart home automation services, including: <a href="http://www.bestbuy.com/site/on-site-smart-doorbell-installation/5732345.p?skuId=5732345">Smart Doorbell Installation</a> <a href="http://www.bestbuy.com/site/smart-door-lock-installation/5894802.p?skuId=5894802">Smart Door Lock Installation</a> <a href="http://www.bestbuy.com/site/smart-thermostat-installation/9530094.p?skuId=9530094">Smart Thermostat Installation</a> <a href="http://www.bestbuy.com/site/promo/wifi-camera-setup">Wireless Camera Installation</a> <a href="http://www.bestbuy.com/site/promo/wired-camera-setup">Wired Camera Installation</a> <a href="http://www.bestbuy.com/site/geek-squad-setup/home-wi-fi-setup/pcmcat748302046653.c?id=pcmcat748302046653">Home Wi-Fi Setup & Support</a> <a href="http://www.bestbuy.com/site/smart-lighting-setup/9530118.p?skuId=9530118">Smart Lighting Setup</a> <a href="http://www.bestbuy.com/site/voice-control-setup/5803206.p?skuId=5803206">Voice Control Setup</a>

Strong Wi-Fi is the Key to Your Smart Home

Strong Wi-Fi is the Key to Your Smart Home

It's easy to forget that for a smart home to work successfully, you need to have the right router and a strong wireless network. Having home Wi-Fi service doesn't guarantee you're going to have fast home wireless Internet. Your router may not be in the best location, or it might be outdated. If you schedule an <a href="https://www.bestbuy.com/site/in-home-consultation/free-smart-home-consultation/pcmcat1501616148363.c?id=pcmcat1501616148363">In-Home Consultation</a>, your In-Home Advisor can perform a free in-home Wi-Fi analysis and suggest ways to improve your home network setup. For whole home automation, you may need a new router for the best possible Wi-Fi. Your In-Home Advisor can even work with you to schedule services like <a href="https://www.bestbuy.com/site/geek-squad-setup/home-wi-fi-setup/pcmcat748302046653.c?id=pcmcat748302046653">Home Wi-Fi Setup & Support</a>, to ensure your new router is set up correctly and your home network is optimized. With <a href="https://www.bestbuy.com/site/geek-squad-setup/home-wi-fi-setup/pcmcat748302046653.c?id=pcmcat748302046653">Home Wi-Fi Setup & Support</a>, a Geek Squad Agent will decide where to place your router to maximize performance and optimize Wi-Fi security. Your Geek Squad Agent can also optimize your Wi-Fi settings and recommend solutions for dead spots and slow speeds. You'll also get one or two years of Geek Squad Wi-Fi support via phone and Web, depending on which plan length you choose. Let the [city], [state] Geek Squad set up your home network to maximize your Wi-Fi performance.

Smart Home Security, Smart Home Products and Installation

Smart Home Security, Smart Home Products and Installation

Home security service and home security products are some of the most requested items for a smart home. You can now see who's at your door, or who's making noise outdoors, just by viewing a camera feed on your smartphone app. You can program your lights to turn on and off during vacations, set a home alarm, and set a code on your smart door locks so trusted people can enter while you're away. If you schedule a free <a href="https://www.bestbuy.com/site/in-home-consultation/free-smart-home-consultation/pcmcat1501616148363.c?id=pcmcat1501616148363">In-Home Consultation</a>, your In-Home Advisor can explain the smart home security systems and products that are possible, security alarm systems, and the Geek Squad services that are available, including: <a href="http://www.bestbuy.com/site/on-site-smart-doorbell-installation/5732345.p?skuId=5732345">Smart Doorbell Installation</a> <a href="http://www.bestbuy.com/site/smart-door-lock-installation/5894802.p?skuId=5894802">Smart Door Lock Installation</a> <a href="http://www.bestbuy.com/site/promo/wifi-camera-setup">Wireless Camera Installation</a> <a href="http://www.bestbuy.com/site/promo/wired-camera-setup">Wired Camera Installation</a> <a href="http://www.bestbuy.com/site/smart-lighting-setup/9530118.p?skuId=9530118">Smart Lighting Setup</a> <a href="http://www.bestbuy.com/site/voice-control-setup/5803206.p?skuId=5803206">Voice Control Setup</a> Having a home security system with an alarm system, light control and other smart home products can provide more peace of mind for you and your family. The [city], [state] Best Buy and Geek Squad can help you choose the right products, perform professional installations, and troubleshoot any issues that arise in the future.

Specialty Shops and Services

16 items

Camera Experience Shop

More cameras. More help. More hands-on. Come in to experience camera shopping the way it should be.

Apple Shop

Visit our store-within-a store for all things Apple: Mac, iPad, iPhone, Apple TV and more.

Windows Store

Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

Samsung Open House

Step into an innovative kitchen and laundry room filled with appliances.

Samsung Experience Shop

Try the latest Samsung devices, chat with experts, and get help in Samsung Skills Workshops.

LG Experience

Discover the incredible pictures, theater-quality sound and stunning video of the latest LG TVs.

Sony Experience

Sony experts are ready to show you the latest TVs, sound bars and gaming experiences from Sony.

Dyson Demo Experience

Our pros show the latest Dyson technology in floor care, personal care and air treatment.

In-Home Consultation

An In-Home Advisor can visit your home, show you what's possible and create a plan.

Alienware Experience Shop

Step into the Alienware PC gaming experience. Try our fully loaded systems and get lost in the game.

Best Buy Categories

12 items

Computers & Tablets

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat138500050001&st=categoryid%24pcmcat138500050001&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Laptops</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat143400050013&st=categoryid%24pcmcat143400050013&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Desktops & All-in-One Computers</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat209000050008&st=categoryid%24pcmcat209000050008&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Tablets</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat143700050048&st=categoryid%24pcmcat143700050048&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Monitors</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0712000&st=categoryid%24abcat0712000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">PC Gaming</a>

TV & Home Theater

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat333800050003&st=pcmcat333800050003_categoryid%24abcat0101001&qp=verticalresolution_facet%3DResolution~2160p%20(4K)%5Estorepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">4K Ultra HD TVs</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat220700050011&st=pcmcat220700050011_categoryid%24abcat0101001&qp=features_facet%3DFeatures~Smart%20Capable%5Estorepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Smart TVs</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&browsedCategory=pcmcat748302046012&id=pcat17071&iht=n&ks=960&list=y&qp=condition_facet%3DCondition~Open-Box&sc=Global&st=categoryid%24abcat0101000&type=page&usc=All%20Categories%5Estorepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Open Box TVs</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0205007&st=categoryid%24abcat0205007&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Sound Bars</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0106004&st=categoryid%24abcat0106004&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">TV Mounts</a>

Video Games

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat1572034351415&st=categoryid%24pcmcat1572034351415&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">PlayStation 5</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat1560455091535&st=categoryid%24pcmcat1560455091535&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Xbox Series X|S </a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat1476977522176&st=categoryid%24pcmcat1476977522176&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Nintendo Switch</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0700000&st=categoryid%24abcat0700000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Video Games</a>

Cell Phones

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat311200050005&st=categoryid%24pcmcat311200050005&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Unlocked Phones</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat305200050000&st=categoryid%24pcmcat305200050000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">iPhones</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat305200050001&st=categoryid%24pcmcat305200050001&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Samsung Galaxy</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat158500050014&st=categoryid%24pcmcat158500050014&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Prepaid Phones</a>

Audio

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat144700050004&st=categoryid%24pcmcat144700050004&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Headphones</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0205000&st=categoryid%24abcat0205000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Speakers</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat331200050015&st=pcmcat331200050015_categoryid%24abcat0204000&qp=features_facet%3DFeatures~Wireless%5Estorepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Wireless Headphones</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat310200050004&st=categoryid%24pcmcat310200050004&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Bluetooth & Wireless Speakers</a>

Appliances

<a href="https://www.bestbuy.com/site/refrigerators/all-refrigerators/pcmcat367400050001.c?id=pcmcat367400050001&extStoreId=[corporateCode]">Refrigerators</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?browsedCategory=abcat0910000&fs=saas&id=pcat17071&iht=n&ks=960&list=y&nrp=15&sc=Global&st=categoryid%24abcat0910000&type=page&usc=All%20Categories&extStoreId=[corporateCode]">Washers & Dryers</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?browsedCategory=abcat0905001&cp=1&id=pcat17071&iht=n&ks=960&list=y&nrp=15&sc=Global&st=categoryid%24abcat0905001&type=page&usc=All%20Categories&extStoreId=[corporateCode]">Dishwashers</a> <a href="https://www.bestbuy.com/site/microwaves/all-microwaves/pcmcat748301803023.c?id=pcmcat748301803023&extStoreId=[corporateCode]">Microwaves</a>

Smart Home, Security & Wi-Fi

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat308100050020&st=categoryid%24pcmcat308100050020&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Security Cameras & Surveillance</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat345400050002&st=categoryid%24pcmcat345400050002&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Smart Lighting</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat308100050014&st=categoryid%24pcmcat308100050014&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Smart Plugs & Outlets</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat1477674238305&st=categoryid%24pcmcat1477674238305&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Smart Speakers & Displays</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0503000&st=categoryid%24abcat0503000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Wi-Fi & Networking</a>

Cameras, Camcorders & Drones

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat186400050004&st=pcmcat186400050004_categoryid%24abcat0401005&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Digital SLR Cameras</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0401001&st=categoryid%24abcat0401001&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Point & Shoot Cameras</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat214000050005&st=pcmcat214000050005_categoryid%24pcmcat234200050001&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Mirrorless Cameras</a> <a href=" https://www.bestbuy.com/site/digital-camera-accessories/camera-lenses/abcat0410018.c?id=abcat0410018&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Camera Lenses</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat369900050001&st=categoryid%24pcmcat369900050001&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Drones</a>

Wearable Technology

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat321000050004&st=categoryid%24pcmcat321000050004&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Smartwatches & Accessories</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0301006&st=categoryid%24abcat0301006&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Fitness & GPS Watches</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748300489081&st=categoryid%24pcmcat748300489081&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Apple Watch</a>

Health, Fitness & Beauty

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat210000050008&st=categoryid%24pcmcat210000050008&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Activity Trackers & Pedometers</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0301006&st=categoryid%24abcat0301006&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Fitness & GPS Watches</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0915005&st=categoryid%24abcat0915005&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Shaving & Hair Removal</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0915009&st=categoryid%24abcat0915009&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Hair Care</a>

Home, Furniture & Office

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0900000&st=categoryid%24abcat0900000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Appliances</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat249700050006&st=categoryid%24pcmcat249700050006&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Furniture & Decor</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0805000&st=categoryid%24abcat0805000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Office</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0911000&st=categoryid%24abcat0911000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Vacuum Cleaners & Floor Care</a>

Toys, Games & Collectibles

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat1492451998184&st=categoryid%24pcmcat1492451998184&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Toys</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat274200050008&st=categoryid%24pcmcat274200050008&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Games, Puzzles & Cards</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748302046148&st=categoryid%24pcmcat748302046148&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Licensed Collectibles</a>

Magnolia Design Center Products

4 items

Audio

<a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-home-theater-speakers/pcmcat143200050022.c?id=pcmcat143200050022">Speakers & Soundbars</a> <a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-home-theater-receivers/pcmcat143200050023.c?id=pcmcat143200050023">Receivers & AV Separates</a> <a href="https://www.bestbuy.com/site/magnolia-audio/premium-cd-players-turntables/pcmcat1492539864225.c?id=pcmcat1492539864225">CD Players & Turntables</a> <a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-wireless-multiroom-audio/pcmcat748300662269.c?id=pcmcat748300662269">Wireless & Streaming</a> <a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-headphones/pcmcat748300662394.c?id=pcmcat748300662394"> Headphones </a>

Video

<a href="https://www.bestbuy.com/site/magnolia-home-theater/magnolia-home-theater-tvs/pcmcat143200050016.c?id=pcmcat143200050016">TVs</a> <a href="https://www.bestbuy.com/site/magnolia-tv-and-video/magnolia-projectors-and-screens/pcmcat748300662305.c?id=pcmcat748300662305">Projectors</a> <a href="https://www.bestbuy.com/site/magnolia-tv-and-video/magnolia-home-theater-blu-ray-dvd-players/pcmcat143200050021.c?id=pcmcat143200050021">Blu-ray Players</a> <a href="https://www.bestbuy.com/site/magnolia-tv-and-video/magnolia-streaming-media-players/pcmcat748300662364.c?id=pcmcat748300662364">Streaming Media Players</a>

Furniture & Accessories

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat1494446488590&st=pcmcat1494446488590_categoryid%24pcmcat249700050007&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DHome%20Theater%20Seating~abcat0106009">Seating</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat143200050025&st=pcmcat143200050025_categoryid%24abcat0106000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DTV%20Mounts~abcat0106004">Cabinets, Stands & Mounts</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748300660981&st=pcmcat748300660981_categoryid%24abcat0107000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DA%2FV%20Cables%20%26%20Connectors~abcat0107015">Cables</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&st=Accoustic%20treatments&_dyncharset=UTF-8&id=pcat17071&type=page&sc=Global&nrp=&sp=&qp=brand_facet%3DBrand~Acoustic%20Geometry&list=n&af=true&iht=y&usc=All%20Categories&ks=960&keys=keys">Acoustic Treatments</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748300660981&st=pcmcat748300660981_categoryid%24abcat0107000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DA%2FV%20Surge%20Protectors%20%26%20Power~abcat0107045">Power Filtration</a>

Smart Home

<a href="https://www.magnoliaav.com/expert-guides/smart-home-guide/">Whole Home Systems</a> <a href="https://www.magnoliaav.com/expert-guides/networking/">Networking</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748300660981&st=pcmcat748300660981_categoryid%24abcat0107000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DRemote%20Controls~abcat0107039">Remotes</a>

Magnolia Home Theater Products

4 items

Audio

<a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-home-theater-speakers/pcmcat143200050022.c?id=pcmcat143200050022">Speakers & Soundbars</a> <a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-home-theater-receivers/pcmcat143200050023.c?id=pcmcat143200050023">Receivers & AV Separates</a> <a href="https://www.bestbuy.com/site/magnolia-audio/premium-cd-players-turntables/pcmcat1492539864225.c?id=pcmcat1492539864225">CD Players & Turntables</a> <a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-wireless-multiroom-audio/pcmcat748300662269.c?id=pcmcat748300662269">Wireless & Streaming</a> <a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-headphones/pcmcat748300662394.c?id=pcmcat748300662394"> Headphones </a>

Video

<a href="https://www.bestbuy.com/site/magnolia-home-theater/magnolia-home-theater-tvs/pcmcat143200050016.c?id=pcmcat143200050016">TVs</a> <a href="https://www.bestbuy.com/site/magnolia-tv-and-video/magnolia-projectors-and-screens/pcmcat748300662305.c?id=pcmcat748300662305">Projectors</a> <a href="https://www.bestbuy.com/site/magnolia-tv-and-video/magnolia-home-theater-blu-ray-dvd-players/pcmcat143200050021.c?id=pcmcat143200050021">Blu-ray Players</a> <a href="https://www.bestbuy.com/site/magnolia-tv-and-video/magnolia-streaming-media-players/pcmcat748300662364.c?id=pcmcat748300662364">Streaming Media Players</a>

Furniture & Accessories

<a href="https://www.bestbuy.com/site/magnolia-tv-stands-mounts-furniture/magnolia-home-theater-furniture/pcmcat748300662476.c?id=pcmcat748300662476">Seating</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat143200050025&st=pcmcat143200050025_categoryid%24abcat0106000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DTV%20Mounts~abcat0106004">Cabinets, Stands & Mounts</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748300660981&st=pcmcat748300660981_categoryid%24abcat0107000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DA%2FV%20Cables%20%26%20Connectors~abcat0107015">Cables</a> <a href="https://www.bestbuy.com/site/magnolia-accessories/magnolia-acoustical-treatments/pcmcat1516117105394.c?id=pcmcat1516117105394 ">Acoustic Treatments</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748300660981&st=pcmcat748300660981_categoryid%24abcat0107000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DA%2FV%20Surge%20Protectors%20%26%20Power~abcat0107045">Power Filtration</a>

Smart Home

<a href="https://www.bestbuy.com/site/magnolia-inspiration/smart-spaces/pcmcat1528730835579.c?id=pcmcat1528730835579 ">Whole Home Systems</a> <a href="https://www.bestbuy.com/site/magnolia-accessories/magnolia-home-theater-networking/pcmcat748300662529.c?id=pcmcat748300662529 ">Networking</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748300660981&st=pcmcat748300660981_categoryid%24abcat0107000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DRemote%20Controls~abcat0107039">Remotes</a>

Apple

9 items

We are an Apple Authorized Service Provider

Need a repair? As an Apple Authorized Service Provider, our location is certified in repairing iPhone, iPad, iPod, Mac and more. We have Geek Squad Agents that are certified in servicing and repairing Apple devices. We can help no matter how you're covered or where you purchased your device. Plus, all service parts come directly from Apple.

iPhone Repair

We can repair iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6 and iPhone 5s, iPhone 5c and iPhone 5.

Mac Repair

We can repair MacBook, MacBook Pro, MacBook Air and iMac.

iPad Repair

We can repair 9.7-inch iPad Pro, 12.9-inch iPad Pro, iPad Air 2, iPad Air, iPad mini 2, iPad mini 4 and more.

iPod Repair

We can repair iPod touch, iPod nano and iPod shuffle.

Beats Repair

We can repair wireless Powerbeats 2 in-ear headphones, wireless Studio over-ear headphones, Solo2 on-ear headphones and urBeats in-ear headphones.

AirPods Repair

We can repair components such as the AirPods and charging case.

Apple Watch Repair

We can repair Apple Watch and Apple Watch Sport.

Apple TV Repair

We can repair Apple TV 4th Generation and Apple TV 3rd Generation.

General Repairs

General Repairs

· General Repairs · Cracked screens · Display issues · Software issues · Speaker replacement/audio issues · Power/charging/battery issues · Camera replacement · Receiver/microphone replacement · Vibe motor replacement · Battery replacement · Operating system upgrades · Wi-Fi troubleshooting

Home Theater Pages Content

4 items

Mounting and Installation Services

Mounting and Installation Services

You can count on the [city], [state] Geek Squad team for everything entertainment-related, and more, not just home theater installation. No job is too big or too small. Whether you want <a href="http://www.bestbuy.com/site/tv-home-theater-services/tv-mounting-packages/pcmcat748300648009.c?id=pcmcat748300648009#1">TV mounting</a> (even if you didn't get your television at Best Buy), video/DVD player, <a href="http://www.bestbuy.com/site/cord-cutting-service-antenna-streaming-device/5809103.p?skuId=5809103">streaming device or TV antenna connection</a>, or just want to know how to program a <a href="https://www.bestbuy.com/site/remote-control-programming/7983578.p?skuId=7983578">universal remote</a> to give you all-in-one control of your entertainment options, we're ready to help. Do you need your cable concealed behind the walls? No problem. TV mounting services determining the ideal position so everyone in the room has a great view? You got it. Configure your smart TV or smart Blu-ray player apps for media streaming? Sure thing. Television installation over your brick or rock fireplace? Check. <a href="http://www.bestbuy.com/site/geek-squad-tv-calibration/8586559.p?skuId=8586559">TV calibration</a> to be sure you're getting the optimum colors and the sharpest images your television can provide? You're covered. If it's anything related to <a href="http://www.bestbuy.com/site/tv-home-theater-services/tv-mounting-packages/pcmcat748300648009.c?id=pcmcat748300648009">TV mounting and setup</a>, we can handle it for you.

Enhance the System You Already Own

Enhance the System You Already Own

Sometimes when you're looking to upgrade your entertainment system, instead of starting from scratch, it makes more sense to transform an existing space. We'll evaluate your acoustics and layout, along with your current equipment, then make recommendations for ways to add entertainment excitement to your room. Maybe you'd be best served by surround sound installation, with speakers and subwoofers positioned on walls, in-wall or in-ceiling. Or maybe you want to enjoy your music all around your home, or out on the patio or deck. We'll take care of it, perhaps using wireless home theater components, and an audio transmitter, for instance. Often a relatively minor tweak to your home audio system design can bring a robust new exuberance to the room, without a full audio install.

Geek Squad [city], [state]: We're Here for You

Geek Squad [city], [state]: We're Here for You

Your local Geek Squad team is based out of the Best Buy store situated at [address] in [city], [state]. Along with home theater system installation, the Geek Squad [city] offers a full range of services, including repair and installation of appliances, computers, car electronics, cameras and camcorders, cell phones, wearable technology, and more, plus we're experts on the full range of connected and smart home services. We specialize in keeping your tech in working order, and in helping you optimize your life, and your entertainment, in a new tech world. We're available 24 hours a day to help over the phone or using remote online chat. And, you can always schedule a [city], [state] agent to come to your home or office for any of your design, installation, optimization and programming support needs.

Creating Your Dream Home Theater System

Creating Your Dream Home Theater System

In [city], [state] area, we're your go-to solution for designing and setting up home entertainment systems that provide unparalleled, customized multimedia experiences. We can help you develop the media room you've always dreamed of, as well as a comprehensive home audio system that enables your music to move with you from room to room, and a whole home video system that lets you pause a movie in one room and resume watching it in another. The high-performance sound and video experience you've always wanted is just a click or a phone call away. A great first step is to sign up for our free <a href="https://www.bestbuy.com/site/in-home-consultation/free-home-theater-consultation/pcmcat1501616248975.c?id=pcmcat1501616248975">In-Home Consultation</a>. You'll receive home theater recommendations from a highly trained In-Home Advisor in the comfort of your home. We can help design an ideal entertainment space, help you cut the cord on cable and satellite TV, send music around your home and stream videos to devices, and so much more. There's never any sales pressure or obligation to buy, and if you love the recommendations from your In-Home Advisor, they can be your single point of contact, from initial design to delivery and installation. Your In-Home Advisor will also be available for any future questions and new projects. Since we're familiar with all the latest home theater gear and equipment, we can help you configure your new system with the features you want from top to bottom, including audio, video, gaming, and control. We'll work with you regarding the placement of speakers, sound bars, screens and cords for optimal sound and viewing. Additionally, if you're doing a home remodel, we're happy to partner with your architect, contractor or builder to incorporate your entertainment plans into the project from the get-go.

Reviews

4.0
5,038 reviews
5 stars
2,571
4 stars
1,128
3 stars
565
2 stars
253
1 star
521
  • BP
    Ben P.
    4 days ago
    1.0
    Did research on some digital calendars and decided a brick and mortar business was the best suited solution for me. Walked in, asked front worker where the items were (showed him on my phone) and he directed the wife and I to the back of the store. When we couldn't find it in the general vicinity another associate directed us to the front of the store. After walking around that area a bit, I almost decided to just walk out. But in walks associate Brady. Brady was very charming and somewhat knowledgeable and found the calendars without issue for us. He stuck around and answered some basic questions and the wife and I decided on getting two of them ( $335 ish each). Brady was more than happy to check us out. By this time, Brady, which I can only assume, assumed he had built enough repot with the wife and I and started talking about all things not related to our purchase. When it came time to settle to bill, I declined the surcharge for the protection plans and look at the credit card machine. I notice an additional charge for a membership. When I asked Brady to explain, he did. When I declined and requested he remove the membership subscription (which he added without consent) he looked me straight in the eye and asks "what, you dont like saving money?". This took me aback. When I demanded he remove the charge, he didn't say another word to me and I left with the purchased items. I highly recommend management review this and refresh themselves with RSMo Chapter 407.020 dealing with the Missouri Merchandising Practices Act (MMPA). Who knows how many potential customers have been deceived by this practice and never even realized it.
  • RM
    Ronnie Middleton
    Sep 26, 2026
    5.0
    I ordered an open box Sony Bravia A90k online I'm excellent condition. The TV was supposed to look like new, with no cosmetic damage and include all the original accessories that came with it when it was bought. Unfortunately, those items were not with the TV, and there was significant damage to it. However, Hammer (the manager on site) honored my purchase and ordered me a new unit. He was very helpful, and willing to help with me with this issue.
  • CT
    Chris Tate
    Sep 20, 2026
    2.0
    I brought in a cord I bought by mistake. The refund was cut and dry. I asked about the best buy credit that I had used originally. If I would get that back. Employee didn't seem to know or honestly really care at all. I asked if anybody in the store knew. He said he didnt know maybe manager. Or to call the customer service line. Didn't even offer to call a manager. Or learn what happens to bestbuy credit after a refund. I left him with his thousand yard stare. I walked outside to pick up my new cord in the locker. The locker would not open. Walked back inside to get my cord. I was left wondering. "Why didn't I just order from Amazon." The experience was about the same.
  • DR
    Dr. RL
    Sep 15, 2026
    1.0
    Terrible. DO NOT BUY FROM HERE! We bought over $5000 worth of TV and speakers from here and it’s supposed to be delivered today from 8:30 to 12:30. Turns out somebody didn’t show up for work and they never told us and never showed up. My wife stayed home from work today all day waiting for them and they rescheduled us for two more days when we actually already have appointments because we have a Life. We tried to call to speak to the store manager to explain to them how to better manage their employees and have actual customer service and how Communication supposed to work. But all you get is people from India. We try really hard to buy local even if it’s a chain so that people have jobs. But we will not buy from here again. Amazon is cheaper and communicates completely. I’ll buy from Amazon and then hire a local company to install it. It is really sad that they have zero customer service. And worse, they seem not to care.
  • CA
    Christine Anderson
    Sep 4, 2026
    1.0
    1 STAR ONLY BECAUSE I CAN'T LEAVE NEGATIVE STARS!!!— A TERRIBLE EXPERIENCE FROM BOTH SAMSUNG AND BEST BUY I honestly don't know which part of this experience was worse — dealing with Samsung for months or dealing with Best Buy on the day we finally received the replacement. Our refrigerator went out in December, and our landlord replaced it with a brand-new Samsung refrigerator. Unfortunately, that refrigerator lasted only four months. We immediately notified our landlord when it stopped working. I cannot say enough good things about our landlord. They have been absolutely wonderful and immediately began working through the Samsung warranty process to get the refrigerator replaced. That is where the nightmare began. The problem was reported in the middle of July, and dealing with Samsung was absolutely HORRIBLE. It took weeks and weeks of frustration before the replacement was finally approved. We were finally approved for a replacement refrigerator about three weeks ago. After all that time, today was finally supposed to be the end of the ordeal. Instead, it became another horrible experience. The replacement refrigerator was delivered today by Best Buy. We learned then that our order was for drop-off only and did not include installation. We understood that the front door of the house needed to be removed to get the fridge through our doorway. That part was completely expected and not an issue. What was an issue was the delivery driver's attitude. He refused to move our old refrigerator without charging us an additional fee. If that is Best Buy's policy for a drop-off-only delivery, fine. But there was absolutely no reason for the attitude that came with it. The driver was extremely rude and repeatedly complained that he had hurt his back. My question is simple: If he was unable to perform the job, what was he sent to my home to do? Then things became even more unacceptable. The driver said he needed a photo of the refrigerator for proof of delivery. When he tried to close the refrigerator door, the Styrofoam packaging was preventing it from closing. He pulled the Styrofoam out, and it hit me directly in the face. I was standing far enough away that this should not have happened. It took a fair amount of movement on his part for the Styrofoam to hit me. Accidents happen. I understand that. What I don't understand is what happened afterward. He rehung the door, walked out of my house, and didn't say a single word to me. No apology. No "Are you okay? No acknowledgement whatsoever. He then sat in my driveway for more than 30 minutes, apparently doing whatever he needed to do, before finally driving away. I contacted Best Buy customer service because I expected them to take the situation seriously. Unfortunately, that experience wasn't much better. So let's recap: Samsung: A brand-new refrigerator lasted four months, followed by weeks of frustration and an absolutely terrible warranty/replacement process. Best Buy: After waiting months to finally get the replacement, we were met with an extremely rude delivery driver, refusal to move the old refrigerator without an additional charge, an incident where I was hit in the face with packaging, absolutely no apology or acknowledgement afterward, and a customer service experience that did little to make the situation better. The worst part is that our landlord has done EVERYTHING right. They have been patient, responsive, and incredibly helpful throughout this entire process. They shouldn't have had to spend months fighting with Samsung to replace a refrigerator that lasted four months. I understand that appliances can fail. I understand that policies exist. I understand that deliveries don't always go perfectly. But customer service matters. Communication matters. Basic courtesy matters. And taking responsibility when something goes wrong matters. After this experience, I can honestly say that I will never purchase another Samsung appliance or shop at Best Buy ever again. Samsung made getting the replacement a nightmare. Best Buy made the delivery a nightmare.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Springfield, MO?

Best Buy offers a wide range of products including TVs, computers, appliances, cameras, and home electronics.

What are the operating hours for Best Buy at 3450 S Glenstone Ave?

Best Buy is open Monday to Friday from 10 AM to 9 PM, Saturday from 9 AM to 9 PM, and Sunday from 10 AM to 8 PM.

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