Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
It was a standard Apple store....more customers than they are staffed to handle, which creates lengthy wait times. We were there to pick up an iPhone we'd ordered online. We arrived within the 15-minute window we had scheduled, but still had to wait at least 20 minutes beyond that window to be seen. Once we were seen, the staff was extremely courteous, knowledgeable, and professional.
MD
meriton dullovi
Sep 27, 2026
1.0
I waited 20 minutes just to sign up for appointment and they couldn’t do that even though I asked them 👎
BF
Brendon Firooz
Sep 18, 2026
1.0
Won’t take walk in repair because a new iPhone is being released. “All repair specialists are busy with sales.”
Care more about sales than retaining loyal customers.
PS
Philip Strugar
Sep 17, 2026
5.0
I traded in my pixel for an iPhone 17 and had a great experience. Huge shoutout to Sage, he was awesome! Everyone there was friendly but not that fake ‘I’m trying to upsell you’ friendly. Genuinely just cool people to talk too. Very patient, very knowledgeable. Was not expecting to have such a genuinely good time when I’m just buying a new phone.
PM
Paige Miller
Sep 16, 2026
5.0
All I’m saying is if you’re coming to the Apple Store, do your research first, know your passwords, read the directions on your emails from Apple, buy AppleCare and your visit wouldn’t be to awful
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