Cricket Wireless Authorized Retailer

Reviews

• DH

  David Hills

  Feb 3, 2026
  5.0
  Good customer service
• FB

  Felecity Bowman

  Dec 23, 2025
  1.0
  Do not buy your phones here go to literally any other cricket store. They sold us the wrong phone while telling us it was the one that we paid for. When we confirmed it was the wrong phone through the serial number they suggested maybe we sell it on EBay and buy the correct phone again because they could not exchange it. We eventually went through Cricket cooperate who told them they must exchange the phone. After this issue was resolved we found out later that they had insured the wrong phone when we purchased them. After requesting for insurance to switched to the correct phone it took four different representatives to get it changed but it would not cover the broken screen that the phone had since it was not insured when broken. I have never had any of these issues at the Joplin location or locations in Arkansas. Go anywhere else they are horrible.
• LL

  Lily

  Nov 29, 2025
  5.0
  Employees at this store were very helpful
• SK

  Sabrina Kubic

  Jun 17, 2022
  5.0
  I have nothing but good things to say about this location, the ladies there know what their doing, and they do their jobs very well. The store is always clean and there's never a worry when you go in, they have a fix for almost everything. New management was certainly a great help for this store!

Frequently Asked Questions About Cricket Wireless Authorized Retailer