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Geek Squad

3.0
(35 reviews)

Business Details

1608 NW Chipman Rd, Lees Summit, MO
64081, United States
(816) 524-1744

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1608 NW Chipman Rd, Lees Summit, MO
64081, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.0
35 reviews
5 stars
13
4 stars
4
3 stars
2
2 stars
2
1 star
14
  • JJ
    J
    5 days ago
    1.0
    My appointment was at 12:20 PM. I sat waiting until 1:25 PM before my phone was even touched. After I had already provided all my information and waited for an extended period, I was then informed that they did not have the part needed to repair my phone. How is a repair shop operating without checking parts availability before having customers wait for hours? That should be the first step. The wait was extremely long, and there was only one person at the counter trying to handle multiple customers at once, which made the entire process even more disorganized and frustrating. This was the worst experience I’ve had. I will not be returning, and I would not recommend this place to anyone.
  • AB
    Austin B
    Jun 20, 2026
    1.0
    Very poor craftsmanship by the repair technicians.
  • DD
    D Danner
    Apr 15, 2026
    5.0
    I recently purchased a new Lenovo laptop. Geek Squad technician Lee at the Independence, Missouri store carefully installed new items on my laptop. He was very kind and worked quickly. He was very professional and happy to help! A few days later, I took my new laptop and my old printer to the Geek Squad at the Lee's Summit, Missouri store to see if they could successfully connect my printer. Kye and Josh worked diligently and tried different methods to make a connection but the printer was too old! I'm so very thankful for the time, effort and hard work Kye and Josh devoted to helping me!! They both are very knowledgeable and very professional!! Thank you, Kye and Josh, for your kindness and expertise!! Then, I purchased a new HP Smart Tank 5100 series printer from the Lee's Summit, Missouri store. Later that day, I called the Geek Squad to help with installation. I began speaking with Harshita M. on the phone. She was so very, very kind, very patient, extremely knowledgeable and listened intently to all of my questions! She was so calm and reassuring as she carefully explained each step. Harshita M. thank you so very, very much for installing my printer!! I couldn't have done it with out your amazing knowledge and skills!! Great job!! You are a wonderful blessing!! I highly recommend the Geek Squad for AWESOME professional computer assistance!!
  • PS
    Pamela Stine
    Jun 9, 2018
    5.0
    Had to replace my old computer. The Geek Squad techs that helped me were pleasant, polite, and professional! They gave me several options for a new computer, and helped me to download the files from my old computer to the new one, so I didn't lose any important documents or photos! They made a difficult situation much easier!!
  • DW
    Debbie Willis
    Jun 26, 2017
    5.0
    My computer broke and couldn't be repaired so they replaced it. During the diagnosing and repair attempts not only did I get email notifications, I also got phone calls with updates on the status of my old computer. The staff was extremely professional and courteous. The staff was extremely helpful and patient in setting up my new computer and made sure I didn't have any questions before I left.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at this location offer?

Geek Squad provides tech repair, setup, and support services including computer, cell phone, appliance, and television repair, as well as data recovery and computer support.

How can I schedule a service with Geek Squad at this Best Buy location?

You can schedule Geek Squad services either in store at 1608 NW Chipman Rd or online through their website.

Brand Certified Facts from Geek Squad

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Certified July 05, 2026Yext Knowledge Graph
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