Best Buy

Reviews

• CW

  Charles Williams

  6 days ago
  4.0
  Don't go if you want to just browse without being followed by security. No one ever asks if I need help. The staff at the registers are more helpful than the staff walking in circles on the sales floor.
• ME

  Madison Rene Elizalde

  May 5, 2026
  5.0
  I use a wheelchair and everything is accessible very very nicely to accommodate parking and into the store and navigating around. service rep was knowledgeable in everything about wifi controlled rgbw lights.
• SJ

  Suzie Joiner

  May 4, 2026
  1.0
  I purchased a tv and I’m having problems with it. I called customer service and spoke to a very rude individual who told me it wasn’t possible to speak with someone at my local store. This is not a good business practice. Also, the previous year I purchased a vacuum cleaner on a Black Friday special. At Christmas when it was opened it was damaged. The store said they couldn’t help me and I’d have to reach out to the manufacturer for replacement parts. Whenever I’m in the store the employees are super friendly and helpful, but I guess they can’t stand behind what they sell.
• MC

  mike castillo

  May 2, 2026
  1.0
  I will never buy a computer from this place after I saw how my friend was treated. Back in the old days when you brought in your desktop they would blow out the dust and it would look clean, not this place!
• FV

  frank varner

  Apr 26, 2026
  1.0
  This review is for both Best Buy Corporate and the Flintlock Rd location. I called to buy a dash cam and schedule installation for my Jeep Gladiator. After dealing with the AI system, a rep confirmed my vehicle, sold me a dash cam, and said my appointment was set. On the way to the store (an hour away), I called to say I’d be late and found out no appointment had ever been scheduled. When I arrived, the technician told me it was “impossible” to install a rear camera on a Jeep and that no rear dash cam would work. He also said they didn’t have parts for a front-only install. I refunded everything ($240 dash cam + $100 install). I later bought a cheaper, Jeep-compatible front-and-rear dash cam on Amazon and installed it myself with no issues. This was a complete waste of time; save yourself the hassle and go elsewhere.

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