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Brand Certified

Best Buy

3.9
(110 reviews)

Business Details

(816) 957-9144

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Location

Best Buy
8321 NW Roanridge Rd, Kansas City, MO
64151, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

3.9
110 reviews
5 stars
65
4 stars
15
3 stars
8
2 stars
1
1 star
21
  • AM
    Amra Muric
    May 11, 2026
    1.0
    the worst best buy i’ve ever been to. vanessa wasted about an hour of my time. extremely slow workers, couldn’t find a tv for me after sending 3 people to look and 30 minutes they had no luck because there’s boxes everywhere in storage. extremely unorganized and will waste your time.
  • LS
    Leslie Sifers
    May 9, 2026
    5.0
    Went in a week ago with my parents to get them a new phone. Nathan F. was incredibly helpful and patient. I would buy from him and Best Buy again.
  • JJ
    James Jones
    May 5, 2026
    3.0
    Small store not a very big selection
  • AH
    Angie Hall
    Apr 28, 2026
    1.0
    Do not come to Best Buy. I’ve had a terrible experience. Bought a tv so I thought. At two day delivery turned into two weeks. I gave up and cancelled. I believe they never had TV in stock. Then had to deal with their credit card bank Citi. They force you into an automated system that I fought 20 minutes to get through to talk to a live person. Finally when automated let me through to a person he was rude and cocky. Citi won’t refund the purchase of a product I never received for nearly two weeks. There was NO customer service any time trying to deal with these issues.
  • SF
    Starla and Bradley Francis
    Apr 20, 2026
    5.0
    We bought a sennheiser soundbar from Ken. We had issues getting it to connect with our TCL. We took it back to the store and they hooked it up to a TV there. We took it back home and reconnected it and it worked!

Brand Certified Facts from Best Buy

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Certified May 17, 2026Yext Knowledge Graph
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