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Geek Squad

3.9
(35 reviews)

Business Details

8301 3rd St N, Oakdale, MN
55128, United States
(651) 739-1899

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
8301 3rd St N, Oakdale, MN
55128, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.9
35 reviews
5 stars
21
4 stars
4
3 stars
2
2 stars
1
1 star
7
  • MM
    Mallory Marvel
    6 days ago
    1.0
    I will never attempt to use Best Buy’s Geek Squad again for a phone repair. I scheduled an appointment earlier this week for my iPhone’s battery to be replaced, I chose them because they are an authorized Apple repair place. I showed up at my scheduled appointment time on 7/1 and was told there’s only one guy who can fix the iPhones at this location and he had just left for the day. (I have an appointment scheduled 2 days in advance). He checked in the back and confirmed they had the parts to fix my phone. When I got home I scheduled a new appointment for today 7/3. I called this morning and talked to customer service (call center because that’s all they have now) and the guy confirmed my phone would be fixed at my appointment time because it was not okay what happened on Wednesday. He said I don’t know why they think that’s okay. So I would hope it’s just the oakdale location that’s this terrible. I showed up at my scheduled appointment time. First the guy tells me there’s a stolen device protection setting that needs to be turned off per Apples rules before the work order can begin. We turn the setting off which takes an entire hour because I’m away from a familiar location. I confirm it will take an hour for that setting to be turned off and then an hour for the battery replacement he confirms that, then goes in the back to check on something. Comes back out and said they don’t have the parts on hand to fix my phone (they were there a day and half ago) and it will take a week to get the ordered parts in. So I said I will go elsewhere because this is my second time at my scheduled appointment in two days and it still can’t be done. And I found someone both times to watch my kids and drove 40mins to the store only to find out at my scheduled appointment time the repair could not be done. From now on I will only use Apple Stores
  • TH
    Travis Holm
    Dec 15, 2024
    2.0
    Got in for a “certified apple” iPhone repair of back glass. Showed up 10 minutes early to my appt, they were very friendly but they looked at my back glass and claimed the camera was damaged (it was definitely just back glass). I was skeptical at this point but then he had my sign a waiver to take my phone in the back for a tech to look at it. He comes back and says they don’t have back glass but that they could order it and that I would have to leave my phone there for days until the glass arrived. I only went to geek squad because they pop up on Apple support as a certified repair and much closer for me. I went straight to Apple at MOA from oakdale best buy where they got me in immediately and my phone was repaired ready to go in an hour (just back glass, camera was fine). Pretty disappointed that I waited a week for an appt that specified “back glass on a graphite phone”, should have just gone to Apple from the beginning. 2 stars and not 1, only because the geek squad rep was very nice and it’s not his fault Best Buy has a poor system in place for repair.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Oakdale offer?

Geek Squad offers tech repair, setup, and support services including cell phone repair, computer repair, data recovery, and appliance repair at Best Buy in Oakdale.

Where is Geek Squad at Best Buy located in Oakdale?

Geek Squad is located at 8301 3rd St N, Oakdale, MN 55128, United States.

Brand Certified Facts from Geek Squad

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