Best Buy

Reviews

• SW

  Scott Walmsley

  May 12, 2026
  3.0
  Friendly staff, but just not enough people to help. I had to wait a while before I could be helped with a purchase.
• KF

  Kelly Fitzgerald

  May 8, 2026
  1.0
  Scalpers ONLY at this Best Buy. No Kids allowed. Pokemon cards are are always stocked at 10AM on school days. No kids. Only scalpers allowed.
• CW

  Cathy W

  Apr 20, 2026
  1.0
  Best Buy lost a customer today. I called the Oakdale store to ask a simple question. I got stuck in a never ending loop with the AI chat voice who couldn’t understand I wanted to talk to a real person to ask if you still accept checks from customers. The item I wanted to buy is the same price at Best Buy and Amazon. I thought I would give my business to Best Buy, a Minnesota company, but I’m going to buy from Amazon since I can’t speak to anyone at your store to see if you do electronic checks like Menards does. Your AI chat system cuts in and out and is probably costing you a lot of customers.
• MM

  Moon Fiend (MoonFiend)

  Apr 16, 2026
  1.0
  Had a switch game preordered. Come to find out on launch day about 5 minutes before I'm about to drive up to get it at this store, it gets delayed. The store is almost a 30 minute drive. It was confirmed right before I was about to make the drive. I got the game at Walmart instead. Also shame on you for your AI "assistant" system who can't even transfer you to a real human until you tell it so. On top of not being able to talk to someone at this store and transferring me to someone in Australia who couldn't answer any of my questions but "There was a stock/vendor issue". What a total joke. Edit: Yeah it said it was ready to be picked up, then it switched a few minutes later to it being "delayed". Give me a break. Don't blame me for your store's stocking problems and then block people from calling you directly.
• BS

  Brian Sipes

  Apr 10, 2026
  1.0
  Management prevents customers from buying Pokemon products and then sells it to their employees who buy it all out and most likely just resell it. One person was able to buy the cards on the restock date proving they had invlook at the photo below for evidence I Waited 3 hours in line for a restock after a manager said comeback today when they had full inventory yesterday and prevented people from buying the cards however magically today the Pokemon products were all gone as the most likely story is that the manager prevents customers from buying the product and then only allows the employees to purchase the product or a third party very unethical and blatantly against their own company policy very suspicios.

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