Best Buy

Reviews

• IN

  Isa Nani

  3 days ago
  1.0
  whats the point of offering digital pay with the best buy card if its not going to work 😒
• MS

  Manny Seretse

  4 days ago
  5.0
  I bought a batch 500 series refrigerator, price was matched and great deal and service.
• CS

  Cara Shaw

  4 days ago
  1.0
  ⚠️ $13,000 System Does Not Work—Avoid Best Buy Installation and SupportWe spent $13,000 on a home theater system based on explicit promises about its capabilities, but Best Buy has completely failed to deliver a working system or acceptable customer service.The Issues:False Promises: We were assured the system would work exactly how we wanted, but tech support eventually admitted our products cannot even perform those functions.Worse After Every Visit: It started with audio delay issues between zones. After the third technician visit, they broke the system further, completely losing one of our audio zones.Unresolved Problems: Technicians have come out multiple times and are entirely unable to fix the setup properly.The Service:We have tried contacting the original salesperson, store management, and corporate higher management.Every single attempt to reach someone who will take accountability has been ignored.We are incredibly disappointed with both the product limitations and the terrible service. Do not trust them with high-end custom installations.
• JB

  Johnny B

  May 12, 2026
  5.0
  Best Buy Maple Grove is truly special and it’s all because of the man that greet you at the door Rick!!! Rick is the heart and soul of the store. I’ve been too many Best Buy’s throughout the country and Rick is by far the only one I want to see you when I go there. The store has excellent service good people and I highly recommend going there but Do not go there without greeting Rick. His job title is security, but he’s so much more than that. He makes everyone feel like family that comes in and out, He’s a genius And created the idea of Using sophisticated printers to build figurines And I have spread the word Thanks to Rick’s set up and many people come by to buy. So in my heart Rick is a jack of all trades, a kind and decent man and the only reason I return every week. We are in world now we’re a customer is just a customer, but Rick is a rare breed As his customer are his family. Thank you, Rick And all of the maple grove staff. Together your best of the best. Here’s a picture of the coolest design Rick made at the front of the store. Make sure to stop by and buy one yourself as these machines are incredible.
• MM

  Mallory

  Apr 30, 2026
  5.0
  The Maple Grove location is busy so make your appointment! Chris Porter did exactly what was needed for my laptop and ran through the steps to make sure I didn’t have any viruses or issues needing to get done then and there. I appreciate the attention and advice for keeping my computer safe! Thank you for handling the situation so professionally Chris.

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