Apple Southdale

Reviews

• RD

  Roberta Dias

  Jul 3, 2026
  5.0
  Isaih was great. From start to end made everything so nice and fast!
• TT

  THSA

  Jun 13, 2026
  1.0
  We reside few blocks from this store that has a vicious nasty rude employees unlike the cool ones in ridgedale mall , the moment you show up they treats you like they own you especially that tall sarcastic afro guy , very rude maybe he thinks whomever comes here is a real buffoon and he is the only smart one in this zip code !! this the 3rd time ,we.'ll never give you business again ever .
• BS

  B Shelp

  Jun 9, 2026
  1.0
  I've been to this store twice in the last 2 months, once for the Genius Bar, once to recycle old Macs. The first time, the individual didn't want to help me. He spoke only in technical terms, and acted as if my request to have 2 users on one computer (moving data from a 2nd Mac to the first) was too complicated. He'd only talk in theory and didn't help me enough where I could take the next steps to meet my goals. The second visit was to recycle 2 older Macs. Upon entering the store, I was told to stand by a table and wait. Some staff members became available, but ignored me even though they noticed me. A young female staff member finally asked if I'd been helped, but all the others--not so much. I've not had this issue at the Ridgedale store when two people came up to me immediately to offer assistance even while the store was exceptionally busy.
• ZI

  Zi Ib

  May 12, 2026
  1.0
  I’m extremely disappointed with my recent visit to this Apple Store. all greedy techs I brought my phone in specifically for a repair, but instead of helping me, the technician Ricardo was incredibly pushy about a trade-in. He was more interested in hitting a sales quota than actually fixing my device. I came for a solution, not a sales pitch.why do you decide what someone wants to do with their phone? Mind you the Phone is on apple care i was paying for nothing.
• MT

  Marek Tylko

  May 7, 2026
  1.0
  What a disappointment. I went to buy an iPhone 17 pro max for my daughter and managed to get kicked out by a troll wearing a green shirt with a matching green World of Warcraft tattoo. As an old white man, with a strong tech background I still felt it wise to take my twenty year old daughter along incase I needed translation services (or tattoo identification). I asked a question about Apple throttling older devices and obviously hit a nerve. Even though the troll couldn't see the pixel pro in my shirt pocket, he detected an apostate as I questioned his dogmatic response. Several times I was instructed not to interrupt the lesson and even though I don't think he would know a buck-boost converter from a usb-c connector my queries infuriated him. He told me that there was no point in continuing and asked me to leave. The cherry on the cake was his admission that he has been doing this to people for TWELVE years. I didn't want my daughter to suffer for my tech sins, so I went to the MOA store and they allowed me to contribute more than a grand to the cause. It's a strange old world.

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