VCA Chanhassen Animal Hospital

Reviews

• JS

  J S

  Aug 18, 2026
  2.0
  We brought our two kittens in for what was supposed to be a free checkup and left feeling very uncomfortable with the billing process and transparency. Felt kinda like an old school car repair shop where they just try to get you pay for things or not walk through exactly what or why they'd do anything. Just present you a bill that we should pay.. They gave us an itemized list, but it wasn’t clear why certain services were even being recommended before any need was established. When I asked why we would pay for those items if we didn’t know there was an issue, they said they could just take swab of the ear and check. I agreed to that, the test came back clean, and we were still charged, without that charge being clearly explained up front. Even with itemization, the way things were presented felt confusing and not fully transparent. Very sneaky and just felt like a money grab vs partnering for a long term relationship. I would strongly recommend getting very clear explanations of what is necessary, what is optional, and what each item will cost before agreeing to anything.
• QF

  Quinn Frances

  Aug 5, 2026
  1.0
  Terrible.
• BB

  Becca

  Aug 1, 2026
  5.0
  Primary Vet for all the pets my family has ever had, willing to talk costs before procedures, has info on pet insurance, and will write prescriptions for outside sources like Chewy if you find a better deal than them.
• NR

  Natalie Ross

  Jul 25, 2026
  5.0
  Doctor Allen is great with all of our dogs, big and small, friendly and skittish. We have greyhounds, Italian greyhounds, and a chocolate lab husky mix. He is knowledgeable about our breeds, and is kind and compassionate. The clinic always seem to be able to get us in within a day or same day as needed. Their app is handy for bookings and receipts.
• JS

  Julia Shulman

  Jun 15, 2026
  5.0
  Took great care of my pup. The vet was super kind and patient.