In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to:
• Help you discover inspiring new technology
• Keep you up-to-date on the latest tech innovations
• Provide you with the help you need to get more out of your tech, electronics and appliances
New Technology Solutions to Make Life Better
Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use.
Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.
New Tech & Top Products
To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.
Creative Ways to Use Your New Technologies
Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.
Tech Troubleshooting Tips
Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed.
To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.
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Q Bates
Jun 4, 2026
1.0
We walked in to one guy named Mo at the counter after I spent hours troubleshooting my grandmas tablet for her just for him to turn it off and on again and say there's nothing he can do. Albeit we didn't make an appointment but there was nobody in line and we weren't rude but he sent us on our way with nothing. He was very condescending towards me even after I told him about all my work to fix the tablet. I'm 24 so I at least know the basics and he treated me like an idiot by asking the most basic questions that anyone would know
RB
Ryan Brown
Feb 14, 2026
1.0
Had to go through them for a laptop repair and I pay for a "total tech warrenty" only to have them tell me its my fault for the problem and they won't cover it. even though over the phone I was told by 4 seperate people it would be covered. horrible communication, horrible customer service, go anywhere but here this place needs to know its not okay to treat customers this way. Ive worked in this industry so I get it, I was not rude and the employee didn't apologize or try and help in anyway. I will definitley be filing a complaint with the federal bureau of electronic repair as there is no way to make a formal complain directly to them they will just say someone will call you back which never happens. All around horrible experience
AB
Adam Barker
Jan 22, 2024
4.0
Excellent experience, very professional. All issues taken care of, promptly...
What services does Geek Squad at Best Buy in Okemos provide?
Geek Squad offers tech repair, setup, and support services for various electronics including computers, cell phones, and appliances. You can schedule service in-store or online.
Where is Geek Squad located in Okemos, MI?
Geek Squad is located at 2020 W Grand River Rd, Okemos, MI 48864, USA.
What are the operating hours of Geek Squad in Okemos?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad in Okemos for tech support or repair service?
You can call Geek Squad at +1 517-347-2741 for assistance or to schedule a service appointment.
Can I schedule a Geek Squad service appointment online?
Yes, you can schedule a Geek Squad service appointment online through their website at https://stores.bestbuy.com/mi/okemos/2020-w-grand-river-rd-416/geeksquad.html.
Are there places nearby where I can eat before or after visiting Geek Squad?
Yes, nearby dining options include Pasilla Mexican Grill, Taco Bell, McDonald's, Buddy's Pizza, and BD's Mongolian Grill, offering a variety of cuisines such as Mexican, fast food, burgers, pizza, and pan-Asian dishes.
Is there a Best Buy store near Geek Squad where I can shop for electronics and appliances?
Yes, Best Buy is located nearby and offers a wide selection of electronics and appliances, making it convenient to get both shopping and tech services in one area.
If I need office supplies or printing services while visiting Geek Squad, where can I go nearby?
Nearby, you can visit Office Depot - Okemos 3379 or Office Depot Print and Copy Services to get office equipment, printing, and copying services.
Are there fitness or wellness facilities near Geek Squad in Okemos?
Yes, Planet Fitness gym and Athletico Physical Therapy - Okemos are nearby for fitness and health needs.
What types of repair services does Geek Squad offer besides computer and cell phone repairs?
Geek Squad also provides data recovery, appliance repair, television repair, and general electronics repair services.
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