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Geek Squad

2.8
(28 reviews)

Business Details

21051 Haggerty Rd, Novi, MI
48375, United States
(248) 449-8956

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
21051 Haggerty Rd, Novi, MI
48375, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

2 lists · 14 items

Explore offerings from Geek Squad on 21051 Haggerty Rd in Novi, with popular we are an apple authorized service provider and general repairs available at this location.

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Apple

9 items

We are an Apple Authorized Service Provider

Need a repair? As an Apple Authorized Service Provider, our location is certified in repairing iPhone, iPad, iPod, Mac and more. We have Geek Squad Agents that are certified in servicing and repairing Apple devices. We can help no matter how you're covered or where you purchased your device. Plus, all service parts come directly from Apple.

iPhone Repair

We can repair iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6 and iPhone 5s, iPhone 5c and iPhone 5.

Mac Repair

We can repair MacBook, MacBook Pro, MacBook Air and iMac.

iPad Repair

We can repair 9.7-inch iPad Pro, 12.9-inch iPad Pro, iPad Air 2, iPad Air, iPad mini 2, iPad mini 4 and more.

iPod Repair

We can repair iPod touch, iPod nano and iPod shuffle.

Beats Repair

We can repair wireless Powerbeats 2 in-ear headphones, wireless Studio over-ear headphones, Solo2 on-ear headphones and urBeats in-ear headphones.

AirPods Repair

We can repair components such as the AirPods and charging case.

Apple Watch Repair

We can repair Apple Watch and Apple Watch Sport.

Apple TV Repair

We can repair Apple TV 4th Generation and Apple TV 3rd Generation.

General Repairs

General Repairs

· General Repairs · Cracked screens · Display issues · Software issues · Speaker replacement/audio issues · Power/charging/battery issues · Camera replacement · Receiver/microphone replacement · Vibe motor replacement · Battery replacement · Operating system upgrades · Wi-Fi troubleshooting

Reviews

2.8
28 reviews
5 stars
11
4 stars
1
3 stars
2
2 stars
0
1 star
14
  • KT
    K T
    Feb 2, 2026
    1.0
    can not speak to someone at the location you use. they have no idea what they are talking about and not knowledgable
  • DW
    Donald Winn
    May 5, 2025
    1.0
    Hurried to get there for my appointment. After waiting 25 minutes, I aske dhow much longer it would be and was told 10 more minutes. It's like a doctors office. They do not care either as the services are all part of an annual plan or warranty work. They would not make it on their own because they suck. They will have business whether they do a good job or not. I left after she told me that and she did not care one bit. Not going back. This is the Novi MI Best But store and they don't care about this review either.
  • MN
    Mc Namet
    Feb 18, 2022
    1.0
    Over priced total rip off
  • BR
    Brett Rzucidlo
    Jun 25, 2021
    5.0
    Ronald from google helped me pick out a chrome book for my daughter. Really great experience and was cool to have an expert like him help me out. A lot of employees anywhere you go now days are new and don’t have a lot of experience. He was helpful, nice and professional. Go see Ronald and you will be very satisfied. Thanks again Ronald for your help!!!
  • JD
    James Donohue
    Dec 18, 2015
    5.0
    Yesterday morning I arrived, just before opening, at this Best Buy location with my 7 month old Dell computer. I could not access the internet from home. There were others at the door. Two were ahead of me for assistance by Geek Squad. The two gentlemen that were helping customers immediately addressed the issues that the customers had. When it was my turn, Matt plugged my computer in, asked me several questions regarding the issues I noticed, ran some diagnostics and fixed the problem. I was in and out in 45 minutes with no costs. I had my receipts, warranty information as well as Geek Squad protection. This experience has taught me that the people and the coverage make a huge difference when technical issues can happen. Matt ran several additional checks to make sure that he had diagnosed the problem correctly.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Novi offer?

Geek Squad provides tech repair, setup, and support services including computer repair, mobile phone repair, data recovery, and appliance repair. Services can be scheduled in store or online.

Where is Geek Squad located in Novi?

Geek Squad is located at 21051 Haggerty Rd, High Point Shopping Center, Novi, MI 48375, USA.

Brand Certified Facts from Geek Squad

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Certified July 05, 2026Yext Knowledge Graph
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