Brand Certified
Apple Twelve Oaks
3.8(1,721 reviews)
Certified by Apple Twelve Oaks • Sep 27, 2026
Business Details
27500 Novi Road, Novi, MI
48377, United States
Certified by Apple Twelve Oaks • Sep 27, 2026
(248) 675-0320
Certified by Apple Twelve Oaks • Sep 27, 2026
https://www.apple.com/retail/twelveoaks
Certified by Apple Twelve Oaks • Sep 27, 2026
About
Certified by Apple Twelve Oaks • Sep 27, 2026
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiAvailable
Location
Certified by Apple Twelve Oaks • Sep 27, 2026
Hours
Certified by Apple Twelve Oaks • Sep 27, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM
10/23/202610:00 AM - 9:00 PM
Reviews
3.8
1,721 reviews
5 stars
945
4 stars
245
3 stars
116
2 stars
59
1 star
356
- DRDsdds Rsfsf2 days ago1.0Waiting for an hour and 20 mins and counting
- CJCour J2 days ago5.0My technician was Jordan and it was worth the wait. Very knowledgeable and debugged my issues so quickly! He was also so patient and kind. If you’re going for repairs be sure to request him.
- OLOcean LauSep 21, 20265.0Asked about 18 Pro. Employee are nice but the price is way too high due to the chips demand I guess
- NWNevaeh WilliamsSep 20, 20261.0The people is very rude to other people and wearing mask on there is no more Covid 19 anymore what wrong you people and this store is treating other people racism to me and my family to my father and it’s felt like it’s still same black live matter in there this place very sick people and treating other people very rude and lying to other people like even managers Deja green , Steven , Eric, and Josh just very rude and lie to people just worrying about themselves but first thing is Deja green is the snitching people and talking about other people and rude and racism to them causing she believes black live matter and wearing mask and I can’t even hear what she said I told her can’t hear you she didn’t do anything about it and continue being rude. I hope this proud of this Apple Store how you treating people that away
- KGkim gregoryAug 30, 20265.0We arrived and had the BEST Apple technician! His name is Jordan, not sure if he can be requested but ask for him! He’s extremely knowledgeable, patient and kind! It was our pleasure to work with him and the extra attention he gave us! We’ve been to this store in the past but this Apple support technician is EXCELLENT! Thank you Jordan!!
Frequently Asked Questions About Apple Twelve Oaks
What products can I shop for at Apple Twelve Oaks?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Twelve Oaks.
What services does Apple Twelve Oaks offer besides product sales?
Apple Twelve Oaks offers technical support at the Genius Bar and assistance from Specialists to answer your questions and help you get set up.
What are the regular store hours for Apple Twelve Oaks?
Apple Twelve Oaks is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Apple Twelve Oaks open on major holidays?
Apple Twelve Oaks is closed on November 27, 2025 and December 25, 2025. It has special holiday hours on other dates; for example, it opens earlier at 8:00 AM on November 28, 2025.
Does Apple Twelve Oaks offer in-store pickup and delivery?
Yes, Apple Twelve Oaks offers both in-store pickup and delivery services.
Is the Apple Twelve Oaks store accessible for customers with disabilities?
Yes, Apple Twelve Oaks has a wheelchair accessible entrance to accommodate customers with disabilities.
Can I use mobile NFC payments at Apple Twelve Oaks?
Yes, Apple Twelve Oaks accepts mobile NFC payments.
What nearby clothing stores can I visit after shopping at Apple Twelve Oaks?
After visiting Apple Twelve Oaks, you can explore nearby clothing stores such as Blu Mitten, Garage, Dry Goods, Anthropologie, Akira, and J.Crew, which offer a variety of fashion and accessories.
Where can I grab a meal or dessert near Apple Twelve Oaks?
Nearby dining options include Detroit Dough for ice cream, The Cheesecake Factory for desserts and brunch, Fresh healthy cafe for smoothies and cafe fare, and Z!Eats for fast food.
Are there any nearby places for entertainment or gifts near Apple Twelve Oaks?
Yes, you can visit Build-A-Bear Workshop for toys and gifts, Go! Games and Toys for toys, Banter by Piercing Pagoda and Kendra Scott for jewelry, or Tapper's Gold Exchange pawn shop near Apple Twelve Oaks.
Brand Certified Facts from Apple Twelve Oaks
This information is certified by Apple Twelve Oaks and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
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