In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to:
• Help you discover inspiring new technology
• Keep you up-to-date on the latest tech innovations
• Provide you with the help you need to get more out of your tech, electronics and appliances
New Technology Solutions to Make Life Better
Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use.
Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.
New Tech & Top Products
To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.
Creative Ways to Use Your New Technologies
Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.
Tech Troubleshooting Tips
Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed.
To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.
Reviews
3.5
36 reviews
5 stars
21
4 stars0
3 stars
2
2 stars
1
1 star
12
AG
Adam Gray
Mar 28, 2026
5.0
Fast and friendly service. I believe his name was Andrew, did a great job on my pixel 10 screen protector. Worth the time and money to have pros do it
JW
Justin Wolthuis
Mar 23, 2026
1.0
Can’t talk to a real employee at the store. Terrible customer service
BL
Brittany Linsley
Aug 22, 2022
3.0
I gave 3 stars because Patrick in Geek Squad here is super friendly and amazing! If I was working with him the whole time I'm sure I would have given 5 stars. He deserves a promotion and raise! What a nice guy! Very customer oriented and amazing customer service.
However, the lost stars are because of the lack of accomodations for me trying to drop my tech off a few hours early for repair. It's a drop off, I'm not expecting you to repair it today. It was only a cracked phone screen too.... The kid working with iphones was not very friendly either. I'm taking it elsewhere. I don't live in this neighborhood. It would be different if I did....
What services does Geek Squad at Best Buy in Grand Rapids offer?
Geek Squad offers tech repair, setup, and support services including computer, mobile phone, appliance, and television repairs, as well as data recovery and computer support.
Where is Geek Squad located in Grand Rapids, MI?
Geek Squad is located at 3410 Alpine Ave NW, Suite B, Grand Rapids, MI 49544, USA.
What are the Geek Squad store hours in Grand Rapids?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Can I schedule Geek Squad services online or do I need to visit the store?
You can schedule Geek Squad service either in-store or online through their website.
How can I contact Geek Squad at the Alpine Ave NW location?
You can contact Geek Squad by calling +1 616-785-6779.
Does Geek Squad offer any special deals or promotions?
Yes, Geek Squad features promotions such as Black Friday Deals. Details can be found on their website.
Is there a Best Buy store near Geek Squad in Grand Rapids?
Yes, Geek Squad is located inside Best Buy at the same address on Alpine Ave NW.
Which clothing stores are near Geek Squad where I can shop for children’s apparel?
Nearby children’s clothing stores include Justice and Carter's, perfect for shopping before or after your Geek Squad visit.
Are there any places to grab a quick meal near Geek Squad at Best Buy Alpine Ave?
Yes, you can visit nearby eateries like Jersey Mike's Subs, DreamScape Desserts, Steak 'n Shake, or Golden Corral Buffet & Grill for meals or snacks.
What other services nearby can complement a visit to Geek Squad?
Nearby services include The UPS Store for shipping, LaFontaine Collision & Body Shop for automotive needs, and several beauty salons and nail spas like Lady Jane's Haircuts and Golden Nail Spa.
Brand Certified Facts from Geek Squad
This information is certified by Geek Squad and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: