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Cricket Wireless Authorized Retailer

3.9
(121 reviews)

Business Details

23203 Gratiot Ave, Eastpointe, MI
48021, United States
(586) 359-6068
https://www.cricketwireless.com/stores/mi/eastpointe/23203-gratiot-ave

About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Eastpointe store today.

Location

Cricket Wireless Authorized Retailer
23203 Gratiot Ave, Eastpointe, MI
48021, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 5:00 PM

Reviews

3.9
121 reviews
5 stars
66
4 stars
17
3 stars
15
2 stars
2
1 star
21
  • LW
    Lon Walker
    Nov 8, 2025
    4.0
    Got me taking care of fast helpful
  • KS
    Kimi Sharma
    Jul 7, 2025
    1.0
    I am writing to formally request a full refund for the iPhone I purchased on Saturday, July 5th, for which I paid approximately $600. At the time of purchase, I clearly stated that I wanted the iPhone 15 in black. However, after completing the transaction, the representative handed me a red phone, which is not what I requested or agreed to purchase. I immediately informed the representative that this was not the color I asked for and left the phone at the store, as I did not receive the product I paid for. I was told someone would contact me on Sunday, July 6th, to resolve the issue—but I received no follow-up. I have since called three times, asking to speak with the store manager. Instead, I was told the manager refuses to take any action, wrongly claiming I “changed my mind.” That is completely inaccurate and dismissive of what actually occurred. To date, I have not received the phone I paid for, nor have I received any accountability or assistance from your team. The refusal to take responsibility, the lack of follow-up, and the way I’ve been treated as a paying customer is both unacceptable and deeply disappointing. At this point, I no longer wish to proceed with an exchange. I am requesting a full refund immediately. Please do not delay this further, as it has now been two days without resolution or the product I purchased. I hope this matter can be resolved promptly and professionally.
  • PZ
    Pearll Zonee
    Aug 8, 2022
    1.0
    This entire business is HORRID. Run away fast.

Brand Certified Facts from Cricket Wireless Authorized Retailer

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Certified August 23, 2026Yext Knowledge Graph
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