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Geek Squad

3.9
(37 reviews)

Business Details

16221 Ford Rd, Dearborn, MI
48126, United States
(313) 240-6655

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
16221 Ford Rd, Dearborn, MI
48126, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.9
37 reviews
5 stars
20
4 stars
8
3 stars
1
2 stars
0
1 star
8
  • MG
    Mohamed Gellani
    May 13, 2026
    1.0
    If I can give it zero stars I would’ve done that. Bad costumer service.
  • GG
    G
    May 12, 2026
    1.0
    Worst place to fix your phone – Karen Manager I went there to replace my battery, and during the process they ended up breaking my screen. After that, they had to replace the screen as well. It took about three days before I even got my phone back. When I finally received it, I noticed the phone was overheating and couldn’t handle heavy use anymore. I went back to them, and they told me there was nothing they could do and that I should go to Apple instead. I went to Apple, but they refused to work on the phone because it had been serviced by a third-party repair shop. The same day, I returned to the original shop. The staff, especially the lady there, acted very unprofessional and made me wait around 30 minutes just to try to figure something out. She then took my phone number and said they would call me with an update. After a week of waiting with no response, I went back again, and they told me once more that they couldn’t do anything. I’m just sharing this so anyone thinking about getting their phone repaired there can be careful. I strongly recommend looking for a more reliable repair shop or going directly to Apple.
  • RB
    Robert Banks
    Feb 25, 2026
    1.0
    If you have an Apple device don’t waste your time. Scheduled a repair for my MacBook and the rep didn’t really look at anything just asked if I dropped something on it and said it was unlikely that I didn’t since my shift key was stuck. Then he told me I should just go to the Apple Store.
  • AS
    Adonnus Swift
    Jan 17, 2026
    5.0
    Got my watch screen protector 😎 put on easy and in a timely fashion great job geek squad
  • BB
    B B
    Jan 13, 2026
    4.0
    They’re pretty chill. At first they didn’t have the battery for my phone but the next day they had it, and installed it quickly, within 3 hours. There’s no sign of my phone being worked on whatsoever and it still looks brand new. I had to toss my glass screen protector because they had to remove it, but that was no big deal. There was a billing issue at first, but I believe it was Apple’s system giving them incorrect info. Anyway, that was resolved and I ended up paying $0.00 for a new battery in my iPhone. I can’t complain.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at this Best Buy location offer?

Geek Squad provides tech repair, setup, and support services, including computer repair, cell phone repair, data recovery, and appliance repair. You can schedule service in store or online.

Where is Geek Squad located in Dearborn, MI?

Geek Squad is located at 16221 Ford Rd, Dearborn, MI 48126 in the Fairlane Meadows area.

Brand Certified Facts from Geek Squad

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