Geek Squad

Reviews

• DB

  Double down D Bo

  May 2, 2026
  5.0
  Have delt with them for years. Have always been treated outstanding and have had fast quality work done. They have fully built at least 6 gaming pc's for me from the ground up and everyone has been rock solid with outstanding performance. Last build they did for me was completed in less than 24hrs and worked flawless. Thank you BC geeksquad!
• KD

  Kelly Davis

  Nov 17, 2025
  1.0
  Absolutely cannot call the geek squad on the phone! Impossible!
• TN

  Tabatha Nash

  Feb 27, 2024
  1.0
  Would not let me talk to someone in that actual store and would not even give me an estimate of the cost just told me I had to schedule an appointment.
• SM

  Shirley Moore

  Aug 17, 2023
  5.0
  They are very helpful when you need technology fixed
• SW

  Savannah Wirth

  Sep 8, 2020
  1.0
  Terrible work. I brought my MacBook in to GeekSquad because I was having an issue where every time I searched something on google chrome or safari it would redirect me to some other sketchy search engine that I didn't authorize. Also under my google chrome settings it said my browser was "managed by your organization" which I KNEW wasn't right. I showed them both of these issues when I brought it in and they told me I had malware/spyware on my computer and it would cost $150 to fix. I paid and after I got it home I opened chrome it still said "managed by your organization" and would occasionally redirect me to some other weird yahoo search engine again. So I took it back in the next day, and the GeekSquad employee tried to convince me that it is working correctly and now all up-to-date google chrome installs are "managed" on all computers and this is just a new feature google has implemented, which I knew wasn't true. I continued using it after I was assured they fixed the problem and I kept having sketchy and "Not Secure" search engines pop up. I came back once again and asked for a refund because they didn't fix what I paid them $150 to do and all he did was continue trying to tell me that this is what my chrome is supposed to do and that it is supposed to be "managed by your organization". I took it home and figured out how to get the malware off the computer myself, which was in fact a hijacker, and it is no longer "managed". Do yourself a favor and do a 30 minute google search, or take your device somewhere else and save your time and money.