VCA Lewiston Animal Hospital

Reviews

• CM

  Christina Mayberry

  Sep 8, 2026
  1.0
  After promptly dropping cat off for confirmed 0815 dental extraction, that pet would be ready to go home around 2 PM. Fair enough. When going to pick up pet around that time, was told surgery had not even been done yet. Would have been simpler to call customer to notify of delay and give option to continue as planned or reschedule to another day. Extremely disappointed they would do this to a customer who has brought family pets there for nearly 30 years.
• RR

  Ray

  Aug 21, 2026
  1.0
  What do they call it a hospital when they do not take walkings?
• JP

  jacob plavnick

  Jun 30, 2026
  4.0
  Drew was able to remedy the situation.
• TM

  Tammy Marcellino

  Apr 30, 2026
  3.0
  I'd give less stars but because I absolutely love Dr Burgess and have been a client for years I felt unjust doing so. But lets be clear...DR. BURGESS and a few of your vet techs (don't know their names) are the ONLY reason I am staying a client. I'm sorry but Dulcie comes across as very condescending and rude and not very helpful. I can understand an office being understaffed or whatever but I felt like I was just brushed off and basically told to either go to the emergency clinic in Lewiston or Freeport. I called at 8:40AM hoping to get my cat in either today or tomorrow or possibly early next week and I was basically turned away and flat out could not get an answer when they would be able to see me. She basically told me they only have the day of emergency appointments but I guess today and tomorrow they are too busy and I don't qualify for Monday either because it is not Monday. Tell me that makes a lot of sense?! Mind you I have been a customer for over 30 years and have spent thousands of dollars here. She also was rude and belittling when I asked about early Monday morning her response was "well you cat should be seen today". Almost like she was speculating that I am not a good pet owner. Pretty insulting when I was looking to be seen and they could not fit me in in the foreseeable future. I have read other reviews where other customers brought in pets in dire need of care and they were turned away and the pets ended up dying, like even pets hit by cars??!! just WOW! I don't understand in a case like this when the emergency clinic in Lewiston is only open after hours. What happens if there is an emergency during the day?? I am staying because Dr Burgess is TOP NOTCH vet. But if she leaves and any of my future pets, I am seeking a new vet. I should also note that Denise and Holly have ALWAYS been wonderful to me as well.
• DD

  Dawn

  Mar 20, 2016
  5.0
  Understanding ,caring people,loving .