Best Buy

Reviews

• CR

  Christopher Roes

  Apr 28, 2026
  3.0
  Went in to schedule a TV to be hung on my wall and after purchasing the appointment was told it was 7 weeks before they could come hang it. No thanks.
• TD

  Tim Dierks

  Apr 26, 2026
  1.0
  Giant corporate mediocrity. Okay if you can't go elsewhere and can't wait until tomorrow. Don't bother calling for information on Geek Squad services, staff is uninformed and will just book an appointment even if they don't offer repairs for your device.
• ML

  Maine Life

  Apr 23, 2026
  2.0
  Service sucks. Staff act as if you are beneath them. They all act annoyed to be there. Gift cards are not considered money. My son tried to buy Fortnite bucks card with his gift card and you cannot buy a gift card or reload card with a gift card… WHAT? It’s money. I paid money to get the gift card but he can’t buy what he wants?? I should have just given him cash.
• SM

  Shawna Macpherson

  Apr 7, 2026
  5.0
  Clean and orderly, associate that helped us out was extremely friendly and helpful through every step of the way!
• JS

  Jeff Snow

  Mar 26, 2026
  5.0
  I ordered a new 65" TV for delivery in Bangor after my old one died, and the entire experience was excellent. I was able to schedule delivery for a day I knew I’d be home, which made everything very convenient. Best Buy also provided a checklist of things to do ahead of time, and that was extremely helpful. The tracking features were especially impressive. Being able to see the truck in real time and watch the delivery window update dynamically was such a great touch and made the whole process even easier. I have dogs, so being able to time things accurately meant I only had to put them outside in the backyard for a short time, which I really appreciated. Chris and Greg, the delivery team, were outstanding. They called before arriving, which was very reassuring, and they were both polite, professional, and efficient from start to finish. They got the TV into the house with no issues at all, and their courteous, friendly attitude really stood out. Chris and Greg made the delivery smooth and stress-free, and I’m truly grateful for the excellent service they provided. I love love LOVE my new TV! Thank you, Chris and Greg!

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