For over 50 years, Gramophone has been a leader in custom home theaters, high-end audio, smart automation, and lighting & shading solutions—supported by in-house electrical services and expert installations. Visit our Gaithersburg location to explore a residential space with a backyard patio, a high-end iFi zone, and a luxurious home theater. Experience our Lighting Lab, showcasing the latest in lighting design and automation. SKY by Gramophone, our eCommerce platform, brings our prestigious brands and expert guidance to clients nationwide for the ultimate in home entertainment and automation.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.