In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to:
• Help you discover inspiring new technology
• Keep you up-to-date on the latest tech innovations
• Provide you with the help you need to get more out of your tech, electronics and appliances
New Technology Solutions to Make Life Better
Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use.
Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.
New Tech & Top Products
To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.
Creative Ways to Use Your New Technologies
Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.
Tech Troubleshooting Tips
Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed.
To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.
Reviews
3.8
40 reviews
5 stars
26
4 stars0
3 stars
3
2 stars
2
1 star
9
JS
Jim Somerville
May 7, 2025
1.0
I had an appointment scheduled from Apple support. Waited in line until 20 minutes after. There were 2 employees chatting with other customers I presume. No urgency or sense I would be helped anytime soon. So left. They need to honor appointments, or not schedule them so close together.
JC
John Campbell
Nov 12, 2024
1.0
Ordered a General Electric stove from Best buy because Lowes was out of stock- a big mistake. I buy a lot of appliance's from Lowes and Home Depot for rental properties and properties I am selling for my clients. I will never purchase from Best Buy again. When I ordered I was told the stove comes with the electric cord to hook up. I asked the lady to confirm it came with a cord she said is absolutely does, I asked her to confirm and she said again yes it does.
When I scheduled delivery I told her I want the unit dropped off to a property I am selling and included the seller information that the seller is out of state and the unit is vacant. She took all of the information and confirmed the delivery. The day before the delivery I received and email with the confirmation time of the delivery and a link to the steps for preparation. In the link I read that someone must be in the property to receive the stove. Being that I was out I had to find someone to meet the delivery people- which I did but I had to pay them. However their to make the timeline work I had to reschedule the delivery which I did. The new delivery time I was given was from 7am to 7pm which created another problem with the person accepting the order at the unit.
When the delivery people showed up to do the install there of course was no cord. Today I called Best buy and they said the cord is sold separate. Their product knowledge and customer service is the worst. I will never use them again.
ME
Madison Espenshade
Aug 19, 2018
2.0
Dropped off a laptop for simple diagnostic screen. Said it would be less than 5 days. We’re now on day 7. Can’t get a person to pick up a phone in ANY department. Call and select geek squad option and it’s all automated and you can’t even understand the status message. Frustrated doesn’t even being to cover it.
NS
Neal Samonte
Jul 14, 2018
1.0
Made an appointment for a Dell laptop that would not power up. At the appointment, they plugged in the power supply and said “You’re right it won’t power up. We can’t do anything here, we have to send it to our service center in KY. It will take 2 to 4 weeks”.
I thanked them for their in depth assessment and told them that I would seek out a local solution!
This was a TOTAL waste of time!
What services does Geek Squad at Best Buy in Frederick offer?
Geek Squad offers tech repair, setup, and support services. You can schedule service either in store or online.
Where is Geek Squad located in Frederick, MD?
Geek Squad is located at 7300 Guilford Dr, Frederick, MD 21704, USA.
What are the operating hours for Geek Squad at this Best Buy location?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad in Frederick for tech support?
You can contact Geek Squad at +1 301-662-6130 for tech support and service inquiries.
Can I schedule a Geek Squad service appointment online?
Yes, you can schedule your Geek Squad service appointment online through their website.
What categories of repair and support does Geek Squad provide?
Geek Squad provides services including cell phone repair, computer repair, data recovery, appliance repair, and television repair.
Is Geek Squad at Best Buy involved with mobile phone and IT services?
Yes, Geek Squad offers mobile phone services and IT support along with computer repair services.
Which electronics and appliance stores are near Geek Squad in Frederick?
Nearby electronics and appliance stores include Best Buy and hhgregg, making it convenient for customers to shop and get tech support in one area.
Are there beauty and spa stores close to Geek Squad where I can shop before or after my visit?
Yes, several beauty and spa stores like Ulta Beauty, Benefit Cosmetics BrowBar, and Charlotte Tilbury are close by for your convenience.
What shopping centers or department stores are near Geek Squad in Frederick?
Frederick Crossing shopping center and Ross Dress for Less department store are near Geek Squad, where customers can enjoy additional shopping options.
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