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Geek Squad

3.4
(31 reviews)

Business Details

8251 Gateway Overlook Dr, Elkridge, MD
21075, United States
(410) 872-9448

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
8251 Gateway Overlook Dr, Elkridge, MD
21075, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.4
31 reviews
5 stars
16
4 stars
2
3 stars
1
2 stars
1
1 star
11
  • AR
    Annette Robinson-NeSmith
    Jun 23, 2026
    1.0
    Beware of the Geek Squad in Columbia/Elkridge MD location: they told me my teal colored Lenovo yoga 5 laptop with touchscreen/backlight keyboard/that can transform into a tablet was dead and they can recycle it right now for me. I said ‘no’ I’ll take it with me to New Jersey to my brother in law and he was able to fix it because it only needed a battery. Wow! They had a hidden agenda! Don’t go here!
  • SN
    Sadaf Nadeem
    Sep 9, 2023
    5.0
    I was at Best Buy today (9/9/23) for my laptop repair and I must say that the Geek Squad Agent was amazing!! My customer service experience was 5 golden stars!! The agent was very knowlegable, respectful and he did a wonderful job fixing my laptop. The entire experience was absolutely great at Geek Squad..........BUT.....................................something happened that upset me. To recap a bit, the agent was handing me back my laptop and all of the sudden a customer in the front started yelling and stating that the customer service was really bad because the the agent did not tell her that he will be right back. So, when I heard that I was surprised because the agent was with me for a minute answering my question and giving me back my laptop. The agent was juggling customers as he did not have help in the front. The agent had no intention of ignoring the customer. From what I observed the agent was so busy that he just merely forgot to say "I will be right there." The point that I want to make is that all of the agents at GeeK Squad -Best Buy are HUMAN BEINGS and NOT ROBOTS. They have feeling too!! If I was that angry customer I would have politely asked the agent why did he not say that he will be right back Or I would talk to the manager politely about the situation. That's just how I feel. Yelling out loud is very unprofessional. Be nice and talk it out nicely in a professional manner -Peace :)
  • WG
    willie grant
    Mar 15, 2023
    1.0
    Some asked to take control of my computer from geek squad to download windows 10 for free.. I said no thank you

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Elkridge offer?

Geek Squad offers tech repair, setup, and support services including cell phone repair, computer repair, data recovery, and appliance repair.

Where is Geek Squad located in Elkridge, MD?

Geek Squad is located at 8251 Gateway Overlook Dr, Elkridge, MD 21075, USA.

Brand Certified Facts from Geek Squad

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