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Location
Certified by VCA Abbott Animal Hospital • Oct 04, 2026
Certified by VCA Abbott Animal Hospital • Oct 04, 2026
Monday7:45 AM - 8:00 PM
Tuesday7:45 AM - 8:00 PM
Wednesday7:45 AM - 8:00 PM
Thursday7:45 AM - 8:00 PM
Friday7:45 AM - 6:00 PM
Saturday8:00 AM - 3:00 PM
Sunday9:00 AM - 2:00 PM
Reviews
4.5
573 reviews
5 stars
417
4 stars
91
3 stars
22
2 stars
11
1 star
32
NU
Noe U
Sep 14, 2026
5.0
It’s been 6 years now since my girl Rose has had to be put down due to cancer here, but I will never forget the care, attentiveness, respect and dedication they showed throughout the previous 10 years she was a patient there. Rose was a pitbull but despite the stigma extremely friendly, we would joke that if someone broke into our house she would just leave with the thieves, she was that friendly. And we still reminisce about how everyone there knew her and one time as soon as she walked in a technician exclaimed, “oh my god! It’s Rose” and she was so so happy she practically jumped to wait her turn because she knew the routine already. I wish I remembered that techs name but thank you for all of your years of care for my love Rose.
GT
Gabriella Torna
Sep 12, 2026
5.0
Dr. Fischer was very kind and informative. I brought my congested cat as a same day appointment and everyone was so nice and patient with my scared kitty. I am so grateful for how calm she was at the vet. Thank you so much! Let’s hope the antibiotics work! I’d definitely recommend VCA to anyone with an anxious cat.
LK
Lisa Kamyk
Sep 10, 2026
5.0
I have all my pets to VCA Abbotts. Wonderful and caring vets and techs!
KG
Kimberly G
Aug 10, 2026
1.0
Our experiences with VCA Abbott Animal Hospital have been absolutely devastating. After what happened with both of our cats, we will never step foot in this office again.
Our first experience involved our older cat, whose health was clearly declining. VCA put us through test after test, imaging, etc, charging us an outrageous amount of money while still failing to fully determine what was actually wrong with him. Despite all of the testing and expense, his condition continued to deteriorate. We were sent home with medication that didn’t help anything, and his health continued to worsen while we followed the treatment plan we had been given. Ultimately, our cat suffered a terrifying and traumatic death at home. We reached out directly to the veterinarian while he was actively dying, hoping for even the smallest amount of guidance, empathy, or compassion. We received none. There was no meaningful support, no solace, and no sense that anyone at this practice understood what our family had just experienced. Even more disturbing, the office never reached out to us after his death—not a phone call, not a condolence, nothing. The only communication we received was automated emails asking us to bring our dead cat in for checkups. That alone says everything about how impersonal and disconnected this practice feels.
Unfortunately, we gave them another chance with our other cat. She suddenly developed a severe limp. I could actually feel crepitus in her hip with barely any contact while she was walking. We brought her in, and the veterinarian barely examined her affected leg. Despite the obvious orthopedic concern, we were told it was likely muscular and sent home with pain medication. The visit cost us over $300, and the medication made little to no difference. For days, our cat continued to deteriorate. We brought her back because there was clearly something seriously wrong. They finally agreed to perform imaging. We were quoted a little over $500. When we went to pick her up, the bill was nearly $750, with no advance warning that the cost was going to be substantially higher. The imaging finally showed what should have been taken seriously from the beginning: she had fractured the head of her femur. When we questioned why this hadn’t been identified during the first visit, the veterinarian offered the excuse that our cat was supposedly too painful for a proper evaluation. That simply was not our experience of what happened. She was examined very minimally, and the affected leg was barely assessed. To us, this wasn’t a case of an impossible diagnosis—it was a failure to perform a thorough examination in the first place. Now our cat needs surgery. She has spent unnecessary days in pain, and this surgery could potentially have been scheduled and completed days ago if her injury had been properly investigated at the first appointment.
This office also refuses to allow prescriptions to be filled through reputable outside pharmacies such as Chewy or Amazon and instead requires clients to purchase medications directly through them, at prices that can be dramatically higher than what the same medications cost elsewhere. When you’re already spending hundreds or thousands of dollars on veterinary care, this feels less like patient care and more like a revenue strategy.
At this point, we’ve had enough. We have spent an enormous amount of money with this practice. We would have gladly spent every penny if it meant our animals were receiving exceptional care. Our experiences have left us feeling that money comes before medicine, thoroughness, and compassion at VCA Abbott Animal Hospital.
We will never return to VCA Abbott Animal Hospital, and we strongly encourage other pet owners to think twice before trusting this office with an animal they love. If you care about your pet, do yourself a favor and go literally anywhere else.
DR
Diane Rodriguez
Jul 28, 2026
5.0
I had brought a few of my pets there for spaying and they were beyond decent
Frequently Asked Questions About VCA Abbott Animal Hospital
What are the regular operating hours of VCA Abbott Animal Hospital?
VCA Abbott Animal Hospital is open Monday through Thursday from 7:45 AM to 8:00 PM, Friday from 7:45 AM to 6:00 PM, Saturday from 8:00 AM to 3:00 PM, and Sunday from 9:00 AM to 2:00 PM.
Does VCA Abbott Animal Hospital offer any special clinic hours?
Yes, the Preventative Care Clinic operates by appointment on Tuesdays from 1:00 PM to 5:00 PM and Fridays from 9:00 AM to 1:30 PM, with vaccines available at 50% off with a paid exam.
What type of veterinary services does VCA Abbott Animal Hospital provide?
They offer a wide range of services including advanced care, allergy relief, diabetes treatment for canine and feline, diagnostics, diet and nutrition, flea and tick control, general and preventive care, physical exams, senior pet wellness, spay and neuter, vaccines, and weight loss programs.
Where is VCA Abbott Animal Hospital located?
The hospital is located at 21 East Mountain Street, Worcester, MA 01606, USA.
How can I contact VCA Abbott Animal Hospital?
You can reach them by phone at +1 508-853-3350 or +1 508-436-6845.
Are there any promotions for new clients at VCA Abbott Animal Hospital?
Yes, new clients can click a link on their website to get a coupon for a free first exam.
What health and safety protocols are in place at VCA Abbott Animal Hospital?
They have health and safety protocols based on healthcare best practices and comply with state and local guidance and regulations.
Which nearby pet services could I visit along with VCA Abbott Animal Hospital?
Nearby you can find VCA Animal Hospital offering pet sitting services, and Waggerz' Lounge which provides pet sitting and grooming services, so you could conveniently use these for pet care needs before or after your veterinary visit.
Are there any nearby dining options to try before or after visiting VCA Abbott Animal Hospital?
Yes, you can visit Bushel and Peck Summit, a sandwich shop and delicatessen, Bennie's Bar & Grille which offers American restaurant and bar services, or Jimmy's Pizza for a casual meal near the hospital.
What other services and stores are nearby that might be useful during a visit to VCA Abbott Animal Hospital?
Nearby services include AAA Driving Schools for driver's education, Verizon Authorized Retailer for mobile phone needs, and real estate agents like Amy Bisson and Gina Lewis Realty, offering a variety of other professional services in the area.
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