Creating community through our amazing staff, education and incredible coffees since 2003.
Zumi's was founded in 2003 when Zillie and Umesh sensed a need for a local specialty coffee in Northshore, MA. The company, named after their names, Zillie and Umi (Umesh's nick name), was founded with a mission to create exceptional quality coffees in an artisanal manner.
Over 20 years later Zumi's has stayed true to this mission while forming an amazing connection with the community. We firmly believe coffee is much more than a drink and has a unique ability to bring the community together to do good.
We invite you to explore coffee’s limitless potential with us, share it with others and most of all, enjoy the experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.