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Dyson Service Center Southborough

4.7
(473 reviews)

Business Details

162 Cordaville Rd, Southborough, MA
01772, United States
(508) 251-8577
https://www.dyson.com/support/journey/service-centers

About

Electronics StoreDyson
Dyson Service Centers are here for when you need expert help, in person. Whether you're having trouble with your current machine, are interested in buying a new one, or simply want to experience Dyson technology, we’re happy to help.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dyson Service Center Southborough
162 Cordaville Rd, Southborough, MA
01772, United States

Hours

MondayClosed
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed

Reviews

4.7
473 reviews
5 stars
430
4 stars
8
3 stars
5
2 stars
4
1 star
26
  • MB
    Molly Busby
    Aug 27, 2026
    5.0
    Dante was super kind and helpful. He fixed my Dyson super quickly and showed me what to do to prevent the issue from happening again. Would absolutely recommend this Dyson center!
  • JP
    Jeffrey Plunkett
    Aug 22, 2026
    5.0
    Compliments to Sedra in the Dyson Southborough MA service center for her professional and courteous help today.
  • JV
    Jillian Valentine
    Aug 15, 2026
    5.0
    Just left the Dyson service center in Southborough MA to have my daughter‘s Dyson air wrap fixed. Dante was exceptional to work with! He was super knowledgeable, friendly, and efficient with getting my device fixed :-). Cannot recommend enough!
  • EG
    Elizabeth Gleason
    Jul 23, 2026
    5.0
    I had a fantastic experience at this Dyson Service Center. I had a problem with my Supersonic hair dryer and I had contacted the general Dyson customer service line twice, but to no avail - they were incredibly unhelpful and didn’t really seem to care about my problem. My experience at this Dyson Service Center couldn’t have been more different. Dante was incredibly knowledgeable, kind, and helpful, and really cared about helping me find a solution when the general customer service line didn’t. He truly went above and beyond to deliver an incredible customer experience - I can honestly say it’s the best customer service I’ve ever had. I highly recommend Dante and the Southborough Dyson Service Center, I can’t thank you enough!!
  • HT
    Holly Tang
    Jul 22, 2026
    5.0
    I never write reviews but I genuinely have to for Dante. I came in after purchasing a counterfeit Dyson Airwrap off Facebook Marketplace and had no idea what to do. Dante went above and beyond — he verified the authenticity of my unit and provided me with an official certificate documenting that it was counterfeit, which was crucial for my refund claim. On top of that he sold me a refurbished Dyson in near perfect condition for a fraction of what I paid for the fake one on Facebook. He also offered me a free repair on my first visit which I was not expecting at all. What really stood out was how genuinely kind he was. He carried all my boxes out, gave me a new box, and made the whole experience so seamless. While I was there another customer came in with the exact same counterfeit situation and Dante helped her too — selling her a refurbished unit for a third of the cost of a new one. It’s clear this is a bigger problem with third party sellers and it’s reassuring to know the Dyson Service Center handles it with such care. Excellent customer service. I will absolutely be referring my family and friends — we all have Dyson products and now we know exactly where to go. Thank you Dante! 🙏

Frequently Asked Questions About Dyson Service Center Southborough

Do I need to make an appointment?

We handle requests in the order we receive them.

What types of Dyson products can I find at Dyson Service Center Southborough?

You can find cordless and upright vacuum cleaners, air purifiers, humidifiers, hair dryers, hair stylers, lighting, and hair straighteners at Dyson Service Center Southborough.

Brand Certified Facts from Dyson Service Center Southborough

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Certified August 30, 2026Yext Knowledge Graph
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