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Geek Squad

3.2
(32 reviews)

Business Details

655 Ma-132, Hyannis, MA
02601, United States
(508) 771-5170

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
655 Ma-132, Hyannis, MA
02601, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.2
32 reviews
5 stars
15
4 stars
1
3 stars
2
2 stars
3
1 star
11
  • AR
    Amari Rizzardini
    May 13, 2026
    1.0
    Unhelpful, they sent my MacBook out which had the tiniest hairline crack which caused the display to not work after two weeks they asked me to come back in to pay more money due to an issue because they classified it wrong so I made another appointment and after an hour appointment that I went in for to pay extra for my Mac to be fixed they told me to go to Apple (which is 2 hours away) instead and wasted a month of my time and wasted 3 30+ minute trips
  • KT
    Kathleen Terkelsen
    Apr 30, 2025
    5.0
    I am writing to acknowledge Natalie who fixed my iPhone that TMobile gave up on! I hope Geek Squad treats this young woman as the treasure that she is!She is competence and kindness personified!
  • CB
    chris butler
    May 26, 2024
    3.0
    Did not fix my computer but was able to extract some important documents that I was able to access
  • CR
    Camila Reis
    Jul 8, 2023
    1.0
    Worst service provider I've ever worked with. I have an ongoing refrigerator issue since February 2023 that I'm trying to get solved but every time Best Buy makes it even worse. I bought a refrigerator that got damaged by the delivery team. I requested the exchange in February and just now I was able to get it "delivered. They made me buy a new refrigerator and told me I would be reimbursed for the damaged one after the removal. When I made the second purchase I asked to have the damaged refrigerator hauled ate the same time as I don't have room for 2 in my house. Today they got to my house and the delivery person told me that they would just deliver the new one. I asked them to remove the other one because I have asked for. They called their supervisor and this person literally cancel my whole order and the delivery guy left with the new refrigerator. This is unbelievable and unacceptable. I do not recommend buying any big items from them. And if you need to contact their customer service. GOD BLESS YOU. You will need to be very patient.
  • DC
    David Colton
    Dec 3, 2019
    1.0
    After driving in a snowstorm for over an hour to get to my appointment, I arrived 6 minutes late. I waited while the geek talked to another customer about his, later appointment. By the time he checked me in it was 16 minutes after my appointment time. I simply needed to drop off my laptop because the on switch didn’t work. I got no consideration from the Geek Squad, was treated rudely and asked to leave. I’ll never go back or buy anything at Best Buy again.

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