Geek Squad

Reviews

• AR

  Amari Rizzardini

  May 13, 2026
  1.0
  Unhelpful, they sent my MacBook out which had the tiniest hairline crack which caused the display to not work after two weeks they asked me to come back in to pay more money due to an issue because they classified it wrong so I made another appointment and after an hour appointment that I went in for to pay extra for my Mac to be fixed they told me to go to Apple (which is 2 hours away) instead and wasted a month of my time and wasted 3 30+ minute trips
• JM

  John Mangold

  Apr 14, 2026
  1.0
  Terrible customer service. Feels llike im deeling with Xfinity.
• A2

  Asafe 21

  Mar 22, 2026
  1.0
  I took my iBUYPOWER desktop to this place for repair, and my experience was extremely disappointing. Not only did they fail to fix the computer, but they also refused to even perform a proper diagnosis. On top of that, it looks like they mishandled my computer during the three weeks it was in their possession. When I got it back, all four feet were broken, the mounts were bent, the case had scratches, and there were dents on the back panel. They even left tape residue on the decorative glass lids without bothering to clean it off. Showing complete disregard to their paying customers property's. I do NOT recommend anyone bringing their computer here they will damage your equipment. To make things worse, all my computer needed was a new power supply. After replacing it myself, it worked perfectly fine. When I contacted them to ask why they hadn’t fixed it, they claimed it was because I didn’t have a warranty. However, at no point did I refuse to pay I actually offered to pay for whatever was necessary. They also charged me a deposit fee, which was never refunded. In the end, I basically paid them to damage my computer and keep it for three weeks without solving anything.
• KT

  Kathleen Terkelsen

  Apr 30, 2025
  5.0
  I am writing to acknowledge Natalie who fixed my iPhone that TMobile gave up on! I hope Geek Squad treats this young woman as the treasure that she is!She is competence and kindness personified!
• HP

  Harriet Place

  Dec 18, 2018
  5.0
  The Geek Squad was quick to respond and fixed my problem with my computer right