Apple Legacy Place

Reviews

• JH

  José Graciano Hernández

  Aug 14, 2026
  1.0
  Had a 1 o’clock appointment, at 1:41 I decided to leave out of frustration. One of the managers said wait, let me see if I can resolve this wait time and then she scooted off with her associate into the back room. I eventually just left.
• BM

  B Maher

  Aug 9, 2026
  1.0
  Mixed experience. One employee was helpful, and professional, while another was dismissive and seemed uninterested in helping me. I felt ignored and disrespected, which was very disappointing.
• MM

  Maureen Moore

  Aug 7, 2026
  5.0
  I visited the Dedham store with an 86 yr old relative to transfer her device information to a newly purchased iPhone. My relative was having difficulty remembering her device password which led to her being locked out of her phone. Jaylen and Patrick took considerable time walking her through various ways to retrieve the password until their encouragement finally worked! I thought for sure we were going to leave the store without her new phone set up. THANK YOU JAYLEN AND PATRICK for having to know how but more importantly the patience and for following through with the transaction. Thank you thank you thank you!
• BB

  Berishatruckinginc Berishatruckinginc

  Aug 6, 2026
  1.0
  What’s the point of making an appointment to fix your phone battery. When I show up for my appointment time. They told me that they can’t do it. I have to leave my phone for 24 hours. Or bring another time and wait 24 hours. What’s the point of making an appointment!!!!!!
• NG

  Nicole B Garcia

  Aug 4, 2026
  4.0
  It is just an Apple Store. A bit smaller than my Apple Store at home but they still appear to have everything and sold chargers. They were upset the signage is “confusing” outside but it’s just like..: minimalistic. If you know there’s an Apple Store here, you’re going to be able to find it still. It’s obvious.

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