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Apple Burlington

3.7
(857 reviews)

Business Details

75 Middlesex Turnpike, Burlington, MA
01803, United States
(781) 653-0970
https://www.apple.com/retail/burlington

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Burlington
75 Middlesex Turnpike, Burlington, MA
01803, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

3.7
857 reviews
5 stars
443
4 stars
133
3 stars
54
2 stars
39
1 star
188
  • HH
    Hannah
    May 12, 2026
    4.0
    Polite and fast repairs
  • JW
    John William
    Apr 25, 2026
    1.0
    The greeter a young asian female probably 18-20 years old did not wanna do anything, she was just on her ipad the whole time. When i told her i want to "BUY" the iphone 17 pro max and the charger, she was replying like she doesn't wanna be bother. She just lost a customer, a sale and im never buying product in this location again. Do better. I simply ask what the different prices and she said its on the display phone like she got piss for bothering her. Do you wanna sell product or look pretty? She was very welcoming and smiling to her friends and coworkers that comes in but she gives you a RBF when you are the customer. Who is the manager of this place and why can't you monitor your own employees behaviour, im not the only one, i see other complains about her. If you dont want to do your job DONT WORK useless. I did not escalate it because 100% if she is this bad, I could imagine nothing in this store is working properly, I mean You PUT THE WORST PERSON TO BE THE FIRST AND LAST PERSON THE CUSTOMER SEE AND ITS A girl who doesn't give a single dime about customer service. Great job hiring 👏
  • FM
    Frank Mark
    Apr 4, 2026
    5.0
    Stopped by the Apple Store in Burlington and had a great experience. The team quickly helped me remove a broken lens protector—super fast, careful, and hassle-free. Really appreciate the friendly service and efficiency. Nicely done, definitely a 5-star experience!
  • MC
    Megan Caterino
    Mar 25, 2026
    5.0
    The employees are always ready and eager to help anyways they can... meanwhile holding down a smile and the knowledge to send you off with a job well done to your satisfactory!
  • SA
    Shabnam A
    Mar 7, 2026
    1.0
    I’m very disappointed with the customer service at the Apple Store. I went there planning to buy an iPhone 17 Pro, but the employee was extremely rude and not helpful at all. He didn’t even try to assist us and simply told us to go online and order it. That’s not the kind of service customers expect when they come into the store.

Frequently Asked Questions About Apple Burlington

What products can I find at Apple Burlington?

Apple Burlington offers a range of Apple products including iPhone, Mac, Apple Watch, iPad and more.

Can I get technical support at Apple Burlington?

Yes, Apple Burlington provides technical support services at the Genius Bar for any Apple device issues.

Brand Certified Facts from Apple Burlington

This information is certified by Apple Burlington and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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