Apple Burlington

Reviews

• HH

  Hannah

  May 12, 2026
  4.0
  Polite and fast repairs
• JW

  John William

  Apr 25, 2026
  1.0
  The greeter a young asian female probably 18-20 years old did not wanna do anything, she was just on her ipad the whole time. When i told her i want to "BUY" the iphone 17 pro max and the charger, she was replying like she doesn't wanna be bother. She just lost a customer, a sale and im never buying product in this location again. Do better. I simply ask what the different prices and she said its on the display phone like she got piss for bothering her. Do you wanna sell product or look pretty? She was very welcoming and smiling to her friends and coworkers that comes in but she gives you a RBF when you are the customer. Who is the manager of this place and why can't you monitor your own employees behaviour, im not the only one, i see other complains about her. If you dont want to do your job DONT WORK useless. I did not escalate it because 100% if she is this bad, I could imagine nothing in this store is working properly, I mean You PUT THE WORST PERSON TO BE THE FIRST AND LAST PERSON THE CUSTOMER SEE AND ITS A girl who doesn't give a single dime about customer service. Great job hiring 👏
• FM

  Frank Mark

  Apr 4, 2026
  5.0
  Stopped by the Apple Store in Burlington and had a great experience. The team quickly helped me remove a broken lens protector—super fast, careful, and hassle-free. Really appreciate the friendly service and efficiency. Nicely done, definitely a 5-star experience!
• MC

  Megan Caterino

  Mar 25, 2026
  5.0
  The employees are always ready and eager to help anyways they can... meanwhile holding down a smile and the knowledge to send you off with a job well done to your satisfactory!
• SA

  Shabnam A

  Mar 7, 2026
  1.0
  I’m very disappointed with the customer service at the Apple Store. I went there planning to buy an iPhone 17 Pro, but the employee was extremely rude and not helpful at all. He didn’t even try to assist us and simply told us to go online and order it. That’s not the kind of service customers expect when they come into the store.

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