VCA Brookline Animal Hospital

Reviews

• RY

  Ruixiao Yao

  1 day ago
  1.0
  Had a visit to do wellness check for my cat with a coupon. The nurses said the coupon is valid and the doctor is very kind to give us a discount on a document. But the front desk servers are charging us as if the coupon is invalid. When we call to ask they provide explanation out of imagination without even asking the doctor/nurses. Very bad experience with these front desk servers.
• TG

  Throwaway Gaming

  Sep 22, 2026
  1.0
  While I’m sure Dr Groper knows his stuff, he needs work on his attitude towards clients. Never have I felt as invalidated and made to feel ashamed for simply coming to them for both treatment and education. When someone comes in seeking help for their sick pet, the last thing anyone needs is condescending, rude commentary on what one could do better. If we knew, why would we be there? That’s the whole point of seeking veterinary care. Needless to say, I’m going to seek a more compassionate vet that actually works with their clients instead of shaming them. Do better.
• KR

  Katie Roche

  Sep 3, 2026
  5.0
  I was worried about switching vets when VCA metro cat hospital closed, but I have been very happy with VCA Brookline so far. All my appointments have been with Dr. Mani, and she is just fantastic. Really takes her time during the visits and you can tell she really loves her job. Prices are fair and it’s very easy to get an appointment.
• EE

  Elise

  Aug 12, 2026
  1.0
  Alexis at the front desk is extremely rude. Not welcoming to clients from the Washington Square Location. I used to drop by to see if they had my cats food and take it with me with no problems. Today they were extremely unfriendly when I tried to do this. They said I should call in advance - which I did and was sent to the pharmacy who didn’t answer. I decided to drop by anyways. They made it clear they were busy and recommended I set up home delivery and that I should call the pharmacy and wait 24 hours. I asked to clarify that I can’t drop by to check the food they keep up front and she rudely said and repeated “these are our policies at this location so you’ll have to follow them”. I wasn’t sure if I was going to the new location but I am now. I recommend finding a place that will treat you and your pet kindly. The most unwelcoming vet I’ve visited in a long time.
• JS

  Jade Steigerwald

  Jul 14, 2026
  5.0
  I take both of my cats here, and during my time have met with multiple vets & techs. Everyone who I have ever interacted with has been incredibly kind, so sweet to my cats, and explain everything in easy to understand terms. I really feel like they do a great job at demystifying my cat’s needs. And, they have incredibly fair pricing. I truly will never go to another vet again. Thank you!

Frequently Asked Questions About VCA Brookline Animal Hospital