In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to:
• Help you discover inspiring new technology
• Keep you up-to-date on the latest tech innovations
• Provide you with the help you need to get more out of your tech, electronics and appliances
New Technology Solutions to Make Life Better
Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use.
Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.
New Tech & Top Products
To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.
Creative Ways to Use Your New Technologies
Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.
Tech Troubleshooting Tips
Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed.
To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.
Reviews
3.0
41 reviews
5 stars
15
4 stars
3
3 stars
4
2 stars
3
1 star
16
UB
unbox the boxing
May 31, 2026
1.0
Ai bot is trash and not able to respond then send you on hold and hangs up on you, almost never can get in contact with anyone in store but if you go to the store the people are always knowledgeable and helpful so it last based just on the phone
PD
Phoenix Dumatrait
May 23, 2026
2.0
got there for our appointment, wasn’t seen til 10 minutes later when we had to go out of our way to get some guys attention. he knows who he is and we honestly can’t thank him enough for his patience and kindness. however the actual guy who came to see us- I think his name was Ader or something of the sort??- anyways he seemed almost annoyed to help us, constantly talked over us, and basically said ‘welp your phone is screwed good luck’ and went on his way-
it’s not my fault your department had a miscommunication so please don’t take it out on us thank you ❤️
JP
JoelVincent Patin
Feb 25, 2026
1.0
I live in Oklahoma, in the Tuskahoma area, and this computer is for my 84-year-old grandmother. During a holiday visit and extended work stay, I initially brought her PC to Geek Squad on December 19, 2025 for service.
When I was able to return on January 23, I was informed that the workmanship warranty had expired and that I would need to repurchase the service. This did not seem appropriate, considering the issue had not been resolved properly the first time.
When I returned to pick up the PC, I specifically asked that it be powered on so I could verify that a fresh operating system had been installed, as discussed. Unfortunately, the computer does not have a completed operating system installation or system restore. As it stands, we are in a worse position than when we first brought it in.
I was also told that Best Buy’s service line is not connected to Geek Squad, and that because Best Buy refunded my purchase amount during the second visit, this automatically triggered a “stop work” decision. This was never clearly explained beforehand.
At this point, I simply want resolution. If the store cannot ship the PC, I am requesting that a carrier be arranged to pick it up from the store. I currently have four open case numbers and have not received a single call or email with a proposed resolution.
I am exhausted and simply want confirmation that I may send a corrier to pick up her equipment. We will utilize a local repair shop and I will spend the rest of my life being a vocal detractor of BestBuy and Geek Squad.
NN
Nappy3
Nov 29, 2019
1.0
Super slow to help and when they finally accepted my offer for them to help fix my bricked $1800 gaming pc when they gave it back to me they switched out some of my parts and broke my 1080Ti graphics card. If there were 0 stars that's what I would give
What services does Geek Squad at Best Buy in Lafayette provide?
Geek Squad offers tech repair, setup, and support services including cell phone, computer, data recovery, electronics, appliance, and television repairs.
Where is Geek Squad at Best Buy located in Lafayette?
It is located at 5635 Johnston St, Lafayette, LA 70503, USA.
What are the Geek Squad store hours in Lafayette?
Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad in Lafayette?
You can schedule a service appointment either in-store or online through their official store website.
What is the contact number for Geek Squad at Best Buy in Lafayette?
You can reach Geek Squad at +1 337-216-0501 for service inquiries.
Does Geek Squad have any special promotions currently?
Yes, Geek Squad is currently featuring Black Friday deals available through their store website.
What nearby places can I visit after getting service at Geek Squad?
You can visit nearby restaurants like Noodles & Dumplings Lafayette, Phares Restaurant, or Lone Star Steakhouse and Saloon for a meal.
Are there any nearby stores to Geek Squad where I can shop for electronics or accessories?
Yes, nearby electronics stores include Best Buy and another Geek Squad location, where you can find various gadgets and accessories.
Where can I rent a car or truck near Geek Squad in Lafayette?
Nearby rental options include Hertz Car Rental - Lafayette - Johnston HLE, Hertz Rent A Car, and Penske Truck Rental for cars and trucks.
If I need shipping or courier services near Geek Squad, where should I go?
You can use the UPS Access Point location nearby for courier and delivery services.
Brand Certified Facts from Geek Squad
This information is certified by Geek Squad and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: