Best Buy

Reviews

• EG

  elizabeth gaulon

  May 7, 2026
  5.0
  Removed 7 viruses from my computer. Such a savings to use their Geek protection!
• DS

  Debbie Sockrider

  May 4, 2026
  1.0
  Will not be shopping here ever again. Will not go
• JG

  john garcia

  May 1, 2026
  5.0
  Cay at Geek Squad and Keshawn at the computer section were both very helpful. I had multiple problems with my laptop and my wife's tablet quit working. Cay went to great lengths to explain the problems with my laptop, because I'm next to worthless when it comes to anything IT. Her patience with her explanations was appreciated as well as explaining things so I could understand. Keshawn took a great deal of time showing my wife tablets that would fill her needs and when she told him that I would probably need a new laptop, he spent even more time showing her what was available. I did get a new laptop and the Geek Squad was able to transfer files from my old laptop to my new one after they made repairs to my old one. Together they made our experience at Best Buy very gratifying. We have used this store before and I'm sure will do so in the future as we travel constantly. Thank you for helping us. John and Casey.
• LL

  L

  Apr 10, 2026
  1.0
  BEWARE of the return policy. 14 days… Best Buy lost me as a previously new customer that was warned not to do business with them. Should’ve listened to my warning. NEVER again. The manager was not polite.
• JG

  Jeffrey Gennusa

  Apr 8, 2026
  1.0
  Horrible return policy! You better carefully read your receipt. I was recently told I couldn't return an unopened TV mount because it was one day over the deadline! Like a Best Buy branded TV Mount goes bad? Don't understand why they can't accept returns and charge a restock fee. You better read your receipt carefully or you will get stuck like I did. I will never shop here again!