Cricket Wireless Authorized Retailer

Reviews

• RR

  Rose

  Jul 22, 2026
  4.0
  Went to cricket this morning and was in the store for 4 hours listening to this lady twist my words and tell lie after lie. I made a suggestion to her to get though customer service. She repeatedly said no. Everyone that came in the store, she twisted my words and in her own words was telling them why I was there, gossip about almost everyone that left the store. Then she told me why her boss was out ( I will not repeat). Finally after 3 and a half hours of waiting, her boss asked her if she tried using her pin to get to customer service and she said no. This is what I had been asking her to do just to speak to someone and she kept saying no. It literally took her boss to tell her to do it. Then she was muttering remarks under her breath loud enough to hear. In so many words stating that she hopes that I don't have to come back. She was rude lazy and unprofessional, more worried about a lunch break. She also complained a lot. Had she tried what I suggested instead of having to wait until her boss suggested it to her time consuming would have been on her side. No common Sense What So ever. She acts like one of those people that don't like suggestions especially from a customer.Hope you had a good lunch break.
• ST

  Shirley Talley

  Mar 3, 2020
  5.0
  This Cricket helped me and beyond to port in from Metro. I got a new case with my new phone. The girls there are e extremely nice and willing to help with all your phone needs
• YC

  yung Czarleo

  Sep 28, 2019
  5.0
  The best customer service I've ever received from a phone place

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