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Geek Squad

4.2
(25 reviews)

Business Details

1979 Pavilion WY, Lexington, KY
40509, United States
(859) 264-1073

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1979 Pavilion WY, Lexington, KY
40509, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

4.2
25 reviews
5 stars
18
4 stars
1
3 stars
2
2 stars
1
1 star
3
  • SM
    Steven Mize
    Jul 22, 2026
    1.0
    When you go in person, the associates hide in the back until you ask a BestBuy employee to drag them out, I waited 30 minutes there day before yesterday just trying to pick up a pc there to be worked on. When you call you can't get them to answer the store phone. They told me nothing was wrong with it and sent it home with me after a $100 charge. I'm having the same issues and cant get in touch about a followup. After they don't answer for 5 or so minutes you get forwarded to a call center in India. The associates there can not forward you to the store's phone line, and the 2 I've talked with recommended creative ways to interact with the ai phone system at bestbuy to hopefully get connected to the store location, the suggested options did not work. After 2 visits with no success, I spent about 2-3 hours googling issues and fiddling with my pc until I fixed it myself
  • DW
    debra wilburn
    Mar 17, 2026
    5.0
    My Android phone somehow got a lock on the screen without anything that I had done. The Geek squad was able to set my phone back to the original settings and my phone is now operational.
  • LH
    Linda Hughlett
    Nov 8, 2021
    1.0
    Unable to connect.
  • JS
    Jeremy Sams
    Jun 28, 2021
    5.0
    Replacement hard drive, done the day after drop off. Managed to save alot of my pictures and music. Highly recommended!

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Lexington offer?

Geek Squad provides tech repair, setup, and support services including computer and mobile phone repair, data recovery, appliance repair, and television repair.

How can I schedule a service appointment with Geek Squad at this location?

You can schedule a service for tech repair and support either in-store at 1979 Pavilion WY, Lexington, KY, or online via their website.

Brand Certified Facts from Geek Squad

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Certified August 23, 2026Yext Knowledge Graph
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