At New Heights Therapy, located in Lawrence and Topeka, KS, our passionate team of therapists are dedicated to making a difference. The heart of our practice lies in the personal connections we build with our patients, their families, and community professionals. Our therapists craft unique sessions designed to bring out the very best in each client, building on the trust they've established and successes achieved in their private sessions. While overcoming barriers can be challenging, our goal is to inspire and motivate every patient through engaging activities and positive reinforcement. We adhere to best practice standards and respect individual family values. Open communication about concerns, successes, and progress is highly valued.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.