RIVET is a coffee bar and roastery serving single origin pour-overs, drip coffees, cold brew, nitro and espresso drinks. For non-coffee drinkers, there is an extensive tea menu with sparkling teas, chai, and bubble tea, in addition to cocoa, Italian sodas, and smoothies. The café menu includes freshly made pearl sugar Liege waffles - hot off the iron with specialty toppings.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.