Josh was amazing he was so helpful and friendly it was nice to have someone so helpful and actually care!!
LW
Louie Wagner
Apr 27, 2026
1.0
Worst experience ever.....Go there to get a refrigerator eighteen days ago. Won't get cold . Call them, two weeks later have the technician came out. Couldn't find my house. (As I was outside and watch them drove by )so they scheduled another appointment 2 more weeks out . Yesterday 5-11-26 technician came out told us it's the wire harness .... call best buy to get it replaced and want us to pay a thousand more dollars to get another one same model .... told them come and get it and get our money back so we can go somewhere else with better company service and the junk refrigerator still hear WORST EXPERIENCE EVER
TR
Tyler Roberts
Apr 26, 2026
1.0
Bought Ram that didn’t work out of the box and they wouldn’t return the product because it had been past 15 days. Then they said if I paid them 50 dollars then they could return it. This place is a joke.
PF
paige freeland
Apr 23, 2026
1.0
They only care about the sale and upselling you. Don't be fooled do your research before you come to buy a product and keep your reciept, Florida's bestbuy is just as bad if your smart go anywhere else then any bestbuy.
If they were as diligent as they are about replying to people's reviews maybe the store would be better.
BM
Bradley Minnis
Apr 10, 2026
1.0
Who’s running this outfit? I came in to ask about Verizon specials and apparently the Verizon guy isn’t there this evening. I’m looking to switch from T-Mobile. They told me to come back tomorrow, but I told them well. I’m gonna be out of town this weekend. That’s why I wanted to get it done this evening and they told me to come back next week. Like seriously who’s running this outfit? Who would turn away a customer who would be switching from one carrier to another. Baffled.
Best Buy is located at 3720 National Road E, Richmond, IN 47374, US.
What are the store hours for Best Buy Richmond?
Best Buy Richmond is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Richmond offer same day pickup or curbside pickup?
Best Buy Richmond offers same day pickup, but does not provide curbside pickup services.
What services can I get at Best Buy Richmond besides shopping?
You can get expert advice and Geek Squad support for electronics repair and setup at Best Buy Richmond.
Is the Best Buy Richmond location wheelchair accessible?
Yes, Best Buy Richmond has a wheelchair accessible entrance.
What types of products can I find at Best Buy Richmond?
At Best Buy Richmond, you can shop TVs, computers, appliances, cameras, home electronics, and video games.
Which popular stores are located near Best Buy Richmond?
Nearby stores include Dick's Sporting Goods, Kohl's, Sephora, Play N Trade, and Kay Jewelers, offering a variety of shopping options.
What dining options are available near Best Buy Richmond?
You can visit Chipotle Mexican Grill, Frisch's Big Boy, and Starbucks near Best Buy Richmond for dining and coffee.
Are there any healthcare services near Best Buy Richmond?
Yes, Aspen Dental - Richmond, IN and Motto Clear Aligners are located nearby for dental and health services.
How can I contact Best Buy Richmond or find more information online?
You can call Best Buy Richmond at +1 765-965-3649 or visit their website: https://stores.bestbuy.com/in/richmond/3720-national-road-e-1252.html/?ref=NS&loc=ns100.
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