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Geek Squad

3.4
(38 reviews)

Business Details

2490 E 79th Ave, Merrillville, IN
46410, United States
(219) 947-9447

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2490 E 79th Ave, Merrillville, IN
46410, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

2 lists · 14 items

Explore offerings from Geek Squad on 2490 E 79th Ave in Merrillville, with popular we are an apple authorized service provider and general repairs available at this location.

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Apple

9 items

We are an Apple Authorized Service Provider

Need a repair? As an Apple Authorized Service Provider, our location is certified in repairing iPhone, iPad, iPod, Mac and more. We have Geek Squad Agents that are certified in servicing and repairing Apple devices. We can help no matter how you're covered or where you purchased your device. Plus, all service parts come directly from Apple.

iPhone Repair

We can repair iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6 and iPhone 5s, iPhone 5c and iPhone 5.

Mac Repair

We can repair MacBook, MacBook Pro, MacBook Air and iMac.

iPad Repair

We can repair 9.7-inch iPad Pro, 12.9-inch iPad Pro, iPad Air 2, iPad Air, iPad mini 2, iPad mini 4 and more.

iPod Repair

We can repair iPod touch, iPod nano and iPod shuffle.

Beats Repair

We can repair wireless Powerbeats 2 in-ear headphones, wireless Studio over-ear headphones, Solo2 on-ear headphones and urBeats in-ear headphones.

AirPods Repair

We can repair components such as the AirPods and charging case.

Apple Watch Repair

We can repair Apple Watch and Apple Watch Sport.

Apple TV Repair

We can repair Apple TV 4th Generation and Apple TV 3rd Generation.

General Repairs

General Repairs

· General Repairs · Cracked screens · Display issues · Software issues · Speaker replacement/audio issues · Power/charging/battery issues · Camera replacement · Receiver/microphone replacement · Vibe motor replacement · Battery replacement · Operating system upgrades · Wi-Fi troubleshooting

Reviews

3.4
38 reviews
5 stars
21
4 stars
1
3 stars
2
2 stars
2
1 star
12
  • AA
    Amber Anderson
    Apr 28, 2026
    5.0
    Ryan did an amazing job accessing my Google drive account. In a matter of minutes! I'm so happy to come here and get my Google account back thank goodness great job Ryan!
  • AN
    Ashley negrete
    Jan 10, 2026
    1.0
    WORST SERVICE!!!!!!! I bought a washer went thru geek squad for warranty an had the worst service. Our washer went out 4 months after we bought it so I called geek squad to have them come fix it since it’s still under warranty and i called them two weeks straight an everytime I asked them if they could come fix it they said we don’t have anyone who works in ur area to come fix it just call back tomorrow and see if we have found anyone so I called back the next three days first they said wait 24 hrs then it went to 74-78 hours. They thing I don’t understand is they want you to take there warranty but yet don’t have anyone to come out and fix the problem so now we’ve been without a washer until they ever come out. Now it’s been a whole two weeks calling them everyday still with the same answer over and over
  • PM
    Princess McGee
    Jul 4, 2023
    1.0
    Not knowledgeable at all. Very uninformative. Wasted my time.
  • LS
    L Smith
    Aug 27, 2020
    1.0
    Went to this Best Buy geek squad Merrillville to get a replacement phone through my Apple care. The geek squad guy had such a bad attitude and lied to my face. Said he couldn’t replace my phone because they didn’t have the same color. Said that’s what Apple policy is. I told him to call AppleCare so I could hear it for myself he refused. So I left the store called Apple care on my own and they said “ a different color is fine, I don’t know why he said that”. I know it’s fine, I’ve done it before at the Highland store. No problems. But the Merrillville store is horrific!! Terrible service and lots of attitude. Don’t come to work if you don’t want to be there.
  • KK
    Karen
    Dec 22, 2018
    1.0
    Very rude man worked at counter today. Was rolling his eyes and huffing and puffing as we explained a problem with my phone. This job was too difficult for him .

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Merrillville offer?

Geek Squad provides tech repair, setup, and support services including cell phone, computer, appliance, and television repairs as well as data recovery and computer support.

Where is Geek Squad located in Merrillville?

Geek Squad is located at 2490 E 79th Ave, Crossings At Hobart, Merrillville, IN 46410, US.

Brand Certified Facts from Geek Squad

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Certified July 05, 2026Yext Knowledge Graph
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